Senior Account Manager

About the Company: Yealink (Stock Code: 300628) is a global leader in Unified Communication & Collaboration Solutions, specializing in video conferencing, voice communications, and collaboration. We are dedicated to helping individuals and organizations embrace the power of easy collaboration and high productivity.

Learn more at: https://www.yealink.com/en

About the Role: This role involves managing key customers and driving customer retention and expansion while working closely with the sales team to develop effective strategies.

Responsibilities:

• Manage key account customer relationships, overseeing all commercial aspects including upselling and retention.
• Drive customer retention and expansion, aiming to increase net retention within your account portfolio and meet quarterly revenue targets.
• Build and maintain long-term partnerships with key accounts.
• Collaborate closely with the Channel Sales Team to develop and execute effective sales strategies and action plans.
• Lead the complete sales cycle, from outbound lead generation to successful deal closure.
• Serve as the brand and product expert for key accounts, acting as a trusted business advisor.

Qualifications:

• 5+ years of relevant experience in the Unified Communications (UC) industry.
• Proven experience presenting to and interacting with senior management within organizations.
• Strong understanding of the channel partner structure.
• Experience working with enterprise accounts (5,000+ employees).

Pay range and compensation package:

Competitive salary based on experience

Local transportation and communication allowance

Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.