Commercial Insurance Account Manager

Full Job Description

Commercial Insurance Account Manager

Location: Edison, NJ (In-Office with Hybrid Flexibility)

About Us

Client is a full-service commercial insurance brokerage specializing in Property & Casualty, Employee Benefits, and Risk Management consulting. We pride ourselves on delivering a high-touch, client-first experience and building long-term relationships with mid-size businesses across the country.

Our team combines technical expertise with a hands-on, advisory approach to help clients reduce risk, improve coverage, and control insurance costs.

Position Overview

We are seeking a detail-oriented and proactive Commercial Insurance Account Manager to support our growing book of business. This role is ideal for someone looking to build a long-term career in commercial insurance while working in a structured, team-oriented environment.

You will work closely with Producers and clients to manage day-to-day service needs, support renewals, and ensure a seamless client experience.

Key Responsibilities

• Manage day-to-day service requests for commercial insurance clients
• Prepare and issue Certificates of Insurance (COIs)
• Assist with policy reviews and coverage comparisons
• Support the renewal process (data gathering, submissions, proposal prep)
• Review audits and assist in resolving discrepancies
• Maintain accurate and up-to-date documentation in agency management systems
• Communicate with carriers and underwriters to service accounts efficiently
• Deliver a high level of responsiveness and professionalism to clients

Qualifications

• 1-3+ years of experience in commercial insurance (preferred)
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple accounts and priorities
• Proficiency with Microsoft Office; experience with AMS systems is a plus

Licensing Requirement

• Insurance Producer License preferred but not required
• Candidates must be willing to obtain their license (with support from the company)

Training & Development

• Structured onboarding and training provided by Total CSR
• Ongoing development to build technical insurance knowledge and client management skills
• Clear path for career growth within the organization

Work Environment

• Full-time, in-office position in Edison, NJ
• Hybrid flexibility available after onboarding period
• Collaborative, team-driven culture with strong support systems

Why Join?

• Hands-on training and mentorship
• Exposure to a wide range of industries and complex accounts
• Strong emphasis on professional growth and development
• Supportive team environment focused on long-term success

Client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Don't miss this exceptional opportunity to grow your career with a company that is passionate about what they do.

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience

• insurance: 1 year (Preferred)

License/Certification

• NJ P&C Insurance License (Required)

Work Location: In person with Hybrid Flexibility