Head - Events & Operations

About Masters' Union

Founded in 2020, Masters’ Union is a new-age, industry-led university focused on business, technology, engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the world’s top business schools and multidisciplinary universities over the next two decades.

Today, Masters’ Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon’s premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces, while also expanding into areas such as bioengineering and genetic engineering.

The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, and policymakers who contribute to teaching and institution building.

Masters’ Union’s flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at firms such as Bain & Company, Boston Consulting Group, Google, and Microsoft. The institution has also built one of the country’s strongest student startup ecosystems, with 10+ students pitching on Shark Tank India and 20+ students raising external funding for their ventures, alongside several successful creators and internet entrepreneurs.

About Role:

The Head - Events & Operations will oversee and coordinate the operational aspects of events from planning through execution. This role involves managing event logistics, coordinating teams, ensuring smooth execution, and ensuring that all aspects of the event align with the client’s goals and expectations. The ideal candidate will have strong organizational skills, attention to detail, and the ability to lead teams effectively under pressure.

Key Responsibilities:

Event Planning & Coordination:

• Work closely with the Event Manager to develop operational plans for events, ensuring that timelines, budgets, and objectives are met.
• Coordinate with vendors, suppliers, and venues to confirm logistical details (e.g., catering, transportation, AV, security).
• Conduct site inspections and assess event locations to ensure suitability.

Team Leadership:

• Lead and manage a team of event coordinators and volunteers during prevent setup, event execution, and post-event breakdown.
• Assign tasks and ensure team members are well-prepared, trained, and clear on responsibilities. 3

On-Site Event Management:

• Serve as the main point of contact on the event day for staff, vendors, and clients.
• Ensure that event schedules are adhered to, troubleshoot issues, and resolve problems in real-time.
• Supervise event setup, execution, and breakdown, ensuring adherence to safety standards and operational guidelines.

Budget and Resource Management:

• Monitor event budgets to ensure cost-efficiency and prevent overruns.
• Track inventory and manage resources (e.g., equipment, signage) to ensure availability and proper usage.

Communication & Client Interaction:

• Maintain clear and continuous communication with clients, team members, and vendors.
• Update clients on event status, address concerns, and adjust plans as necessary to meet their needs.

Post-Event Analysis:

• Participate in post-event evaluations and provide feedback on operations.
• Assist with generating reports on event performance, including lessons learned and areas for improvement.