Senior Executive Leasing - Dubai Holding Asset Managment (National Talent)

About Dubai Holding Asset Management: Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations. From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio. Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide.

About the Job: An opportunity has arisen for a Senior Executive - Leasing to join Dubai Holding Asset Management. The main duties and responsibilities of this role:

The role holder is responsible for assisting the Residential Leasing team in business development activities across the residential portfolio for new leases and supporting in the provision of a seamless customer service experience for clients that encourages maximum revenue for the portfolio

Lead Management and Contract Execution

• Source prospective tenants and generate new leasing leads and negotiate qualified deals from inception to final execution including submission for review.
• Assist the residential team in closing sales deals to ensure achievement of revenue targets set for the department and increase occupancy of the portfolio.
• Prepare proposals for individual and corporate clients for new leases and provide administrative support for registration of clients by coordinating with back-office leasing (AXS) department to ensure preparation of tenancy contracts on time and per terms and conditions in order to support business opportunities for DHAM.
• Liaise with the tenant and obtain all the documentation, internal approvals as per approved P&P and DOA and update the leasing system.
• Complete the checklist and circulate the documents for approvals prior to signing the lease agreement.
• Develop prospective tenant pipeline in consideration with client profile, financial stability, existing availability of units etc.
• Attend leads generated via Lead generation system committing to the KPI and timeframe given without any fail.
• Liaison with PM and Leasing Manager for approvals of new clients and provide excellent customer service and present full product knowledge to the potential clients and ensure maximum customer satisfaction.
• Coordinate with PM team to ensure Re-instatement of Units, by selecting vacant units to be re-instated on monthly basis as required and make it ready for viewing and move in.

Client Relationship Management

• Understand and attend to clients’ needs and provide information on the most suitable real estate space, prices and ensure smooth settlement of customer issues and queries to increase customer satisfaction and retention.
• Develop and maintain relationships with existing and potential customers via meetings, telephone calls, emails and visits to prospect for new business to ensure good clientele database.
• Act as a point of contact for clients – coordinate for the issuance of tenancy contracts, trade licenses and permits, assist in the timely collections of accounts receivables from partners and liaison to reconcile statements and ensure accuracy of billing to provide efficient customer service.

Data Management and Market Research

• Maintain all sales and customer related document as per internal guidelines to ensure ease of retrieval as required.
• Check RERA indicator rate and conduct market rent survey to analyze the rent rates for neighboring properties.
• Gather and analyze market data by using various methods such as social media, telephone, direct mail or face to face customer studies.

About you: The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree in Business Administration, or any related field.
• 2-4 years of experience in leasing or a similar role.
• Excellent Business Development skills.
• Strong analytical Skills
• Excellent planning and organizing skills.

About the Benefits: At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.