New Patient Nurse

What is the Role? This is a remote clinical role sitting at the heart of the patient journey at Montu. As a New Patient Nurse, you will be the first clinical point of contact for patients seeking cannabis-based medical treatment. You will conduct structured video consultations to gather medical histories, assess suitability, and determine whether a patient is ready to progress to one of our consultants. This role does not include prescribing or treatment delivery. What it does include is complex clinical decision-making, a fast-moving caseload, and patients who have often tried everything else before reaching us. You will need to be confident working autonomously, comfortable in a fully remote environment, and genuinely invested in getting the right outcome for every patient. If you are looking for a quiet life, this is not the role for you. If you want to do meaningful clinical work from home and be part of a growing team that is changing how patients access medicine, it is. This is a full time role, working 40 hours per week. You will be required to work 1 Saturday per month, for which a day in lieu will be provided. This role is fully remote. What Will You Be Doing? Conducting video-based pre-assessment consultations with prospective patients Taking detailed medical histories including current medications, relevant family history, and prior treatment Assessing patient suitability for referral to Montu's clinical consultants Maintaining accurate, confidential patient records Guiding patients clearly through the onboarding process and answering clinical questions appropriately Escalating safeguarding concerns and contraindications in line with Montu policy and national guidance What You Need Essential NMC-registered Nurse with a minimum of 5 years post-registration clinical experience UK-based nursing degree or equivalent qualification Confident autonomous decision-maker with strong clinical reasoning Clear and effective communicator, both written and verbal Comfortable working in a fully remote, tech-enabled environment including video platforms and EMRs Sound understanding of safeguarding, GDPR, and clinical governance Desirable Experience in telehealth or remote patient consultations Background in pain management, cannabis-based medicinal products, or complementary therapies Experience in a fast-paced or high-volume clinical setting What we offer: Generous Leave : 25 days holiday (rising to 27 after year one and 30 after year two) + 8 bank holidays Pension Matching : Up to 5% employer matching contributions Private Healthcare Scheme Flexibility and Wellness : Work-from-home options, cycle-to-work scheme, and more Growth Opportunities : Collaborate across teams and represent Montu at events, with support to grow your skills and impact Enhanced Maternity & Paternity Leave About Us Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey. As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.