Account Manager

This role supports an established global customer base, focusing on after-sales service and inside sales. You’ll handle parts inquiries, delivery updates, and service requests while identifying upsell opportunities. This is a customer-facing, ERP-driven role in an industrial environment, blending service, sales, and order management.

Key Responsibilities

• Respond to customer inquiries (email/phone) on parts, orders, and service needs
• Quote, process, and manage parts orders with accuracy in ERP (Syteline preferred)
• Proactively upsell parts and services to drive revenue
• Coordinate with logistics, manufacturing, and internal teams to ensure on-time delivery
• Resolve customer issues and provide tailored solutions
• Maintain accurate order, invoice, and account records
• Follow up on quotes and identify new sales opportunities
• Share customer feedback and support process improvements

• Experience in account management, inside sales, or customer service (industrial/parts preferred)
• Strong communication, problem-solving, and relationship-building skills
• ERP experience
• Ability to manage multiple accounts and time-sensitive requests

• Industrial/manufacturing environment experience preferred
• Basic mechanical aptitude helpful
• Compensation includes base + uncapped commission

• On-site, industrial office setting
• Highly collaborative with customer service, logistics, and operations teams

This is a Contract to Hire position based out of WILSONVILLE, OR.

Pay And Benefits

The pay range for this position is $24.00 - $26.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in WILSONVILLE,OR.

Application Deadline

This position is anticipated to close on May 29, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.