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Bevo Farms Ltd Linkedin · Posted 3mo ago

user support technician

Langley, British Columbia, Canada

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Indexed description

Overview

Languages

English

Education

  • College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

Experience and specialization

Computer and technology knowledge

  • Enterprise resource planning (ERP) software
  • Microsoft Dynamics NAV

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Attention to detail

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Pension plan
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