user support technician
Indexed description
English
Education
- College/CEGEP
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Computer and technology knowledge
- Enterprise resource planning (ERP) software
- Microsoft Dynamics NAV
Transportation/travel information
- Public transportation is available
- Attention to detail
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
- Dental plan
- Health care plan
- Pension plan
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search