Global Key Account Manager – Electronics Manufacturing

• Collaborate with cross-functional, global team to market and support equipment solutions to global strategic accounts
• Provide clear direction and leadership to cross functional teams regarding global account strategy and plans
• Responsible for the creation, implementation and execution of all sales activities including global sales strategy, technical design-in, commercial negotiation, implementation and support
• Works across geographic lines to ensure harmonized treatment of the accounts in all regions
• Develop understanding of customer business, end markets, ecosystem and competitive landscapes to drive new sales opportunities, penetration and increasing business coverage
• Develop trusted advisor relationship with key personnel at key accounts, customer stakeholders and executive sponsors throughout the sales cycle and after
• Translate customer’s strategy and priorities into a pursuit roadmap encompassed in a strategic account plan
• Drive new product enablement, growth initiatives and liaise as primary management contact for business and technical concerns
• Own and regularly update the global strategic account plan backed by opportunities pipeline
• Establish and maintain strong customer relationships with both internal and external customers
• Drive execution of key priorities and customer sales projects/opportunities

Division / Department: Nordson EFD / Sales

Location: Rhode Island, USA

Reports to: Managing Director - Asia

Job Summary:

The Global Key Account Manager - Wireless owns the overall strategy, execution, and leadership of the Wireless Business. This role will focus on collaborating a global team and driving Nordson EFD opportunities while coordinating across related global sites, subsidiaries, and partners of the key account(s). He/she will also work to build and implement strategy to bring in new business from within existing customers while developing new relationships with other potential customers in the market. The Sales Manager will be the lead point of contact while building and maintaining a strong relationship within accounts.

Essential Duties And Responsibilities

• Collaborate with cross-functional, global team to market and support equipment solutions to global strategic accounts
• Provide clear direction and leadership to cross functional teams regarding global account strategy and plans
• Responsible for the creation, implementation and execution of all sales activities including global sales strategy, technical design-in, commercial negotiation, implementation and support
• Works across geographic lines to ensure harmonized treatment of the accounts in all regions
• Develop understanding of customer business, end markets, ecosystem and competitive landscapes to drive new sales opportunities, penetration and increasing business coverage
• Develop trusted advisor relationship with key personnel at key accounts, customer stakeholders and executive sponsors throughout the sales cycle and after
• Translate customer’s strategy and priorities into a pursuit roadmap encompassed in a strategic account plan
• Drive new product enablement, growth initiatives and liaise as primary management contact for business and technical concerns
• Own and regularly update the global strategic account plan backed by opportunities pipeline
• Establish and maintain strong customer relationships with both internal and external customers
• Drive execution of key priorities and customer sales projects/opportunities

• BA/BS degree or equivalent. MBA preferred
• 10+ years’ work experience in sales management, key account management, or relevant experience
• Previous work experience in electronics, industrial applications, capital equipment is a plus
• Experience in delivering customer-focused solutions based on customer needs
• Strong communication skills and ability to collaborate with different stakeholders
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching and people management skills
• Self-motivated and self-directed
• Willingness to travel

• 50-75%