Inside Sales Representative

Department: Sales

Reports To: EVP, Pharmacy Network

FLSA: Non-Exempt

Primary Function

The Inside Sales Representative is a critical contributor to Asembia’s growth strategy, collaborating with National Account Managers to generate and secure high-quality appointments that advance key business opportunities.

Job Scope And Major Responsibilities

• Conduct daily outbound prospecting calls to identify and engage potential business accounts.
• Accurately record, update, and maintain all prospective and existing account information using designated sales tools and CRM systems.
• Execute consistent and timely follow-up with prospective and current accounts to advance opportunities through the sales pipeline.
• Build, organize, and manage a comprehensive customer database to support prospecting efforts for Asembia’s various offerings.
• Gather and document key insights regarding prospective account needs, preparing detailed summaries for the National Account Manager.
• Engage qualified leads in discussions about Asembia’s capabilities, services, and value-added offerings.
• Present compelling value propositions, create urgency, and help advance sales opportunities through direct conversations or by leveraging subject matter experts
• Collaborate closely with internal back-office teams—including operations, contracting, data services, and customer support-to ensure seamless information flow, alignment on account needs, and a unified customer experience.
• Consistently achieve and exceed quarterly goals and quotas by securing qualified appointments and driving sales activity via phone outreach.
• Perform additional responsibilities as assigned to support departmental and organizational objectives.
• Maintain strict compliance with HIPAA regulations and all applicable privacy and security requirements.

• Proven experience in inside sales, appointment setting, and/or customer service, with a strong track record of driving outbound engagement and pipeline growth.
• Associate’s or Bachelor’s degree preferred, or equivalent combination of education and relevant experience.
• High proficiency in Microsoft Office and the ability to quickly learn and navigate CRM and sales-enablement tools.
• Self-starter with strong internal motivation, able to work independently while thriving in a collaborative, team-oriented environment.
• Exceptional listening skills and the ability to identify customer needs through thoughtful, strategic questioning.
• Skilled in leveraging effective discovery techniques to qualify leads and uncover key business drivers.
• Strong time-management and organizational abilities, with the capacity to prioritize tasks and consistently meet deadlines and quotas.
• Competitive, goal-driven mindset with a strong work ethic and a commitment to achieving and exceeding performance targets.
• Ability to understand and navigate the pharmaceutical and healthcare landscape, including learning industry terminology and workflows.
• Comfortable collaborating with cross-functional back-office teams—including operations, contracting, data services, and customer support—to ensure seamless execution and alignment on account needs.