Parts Manager
Indexed description
Responsibilities
- Directly responsible for the day-to-day operations of the Branch Parts Department
- Ensures the strategic and operating goals and objectives of the Parts Department are met while meeting established profit targets
- Prepares operating and capital budgets for the Parts department, reviews on a regular basis and takes corrective action as needed
- Develops and implements an effective sales and marketing plan which meets department sales and profit targets while supporting company goals and objectives
- Consistently performs external environmental scans of truck parts market and adjust sales and marketing strategy accordingly to meet target goals and objectives
- Manages and controls the parts inventory level, ensuring an adequate inventory and efficient use of warehouse space
- Reviews department expenditures for accuracy, reconciles with vendor statements and provides payment authority
- Develops and maintains knowledge base of the retail and wholesale truck parts market
- Establishes and fosters relationships with outside sales representatives, vendors and parts suppliers
- Promotes effective communication between department and all other Branch departments to best serve customers needs
- Reviews vendor products, determines which lines to carry and negotiates profit margin
- Analyzes sales territory and customer purchase trends to develop effective strategies to build parts route sales base and overall profitability
- Interviews and hires parts department personnel
- Monitors computer inventory system for high and low usage items to optimize warehouse parts storage
- Trains and appraises parts employees to ensure acceptable productivity and adherence to company goals and policies
- Associate's degree (AA) in a technical field or comparable work experience; bachelors' degree preferred
- 3-5 years of heavy duty parts sales or related experience with supervisory experience preferred
- Management skills to include strategic plan development, decision-making abilities and program implementation
- Ability to display extensive product knowledge to customer and staff to assist with purchase decisions
- Supervisory skills in coaching, training and motivating subordinates to reach established department goals
- Must be highly organized, detail-oriented and results-driven
- Ability to prioritize and handle numerous tasks simultaneously
- Ability to work well under pressure while assisting a wide variety of customers (both internal and external) and fostering relationships with key industry contacts
- Excellent written and oral communication skills
- Computer, mathematical and customer service skills
- Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis
- Ability to work in a dealership environment to include 8 - 12 hour days with frequent exposure to weather elements
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