Inside Sales Account Manager

A well-established manufacturers’ representative and distribution organization in the commercial products industry is seeking an Inside Sales / Account Management Representative to join its growing Kansas City team.

This role is ideal for someone who enjoys building long-term client relationships, thrives in a collaborative environment, and has the ability to balance customer support, technical learning, and sales awareness within a fast-paced business.

The company has built a strong reputation within its market and offers a close-knit, team-oriented culture with excellent long-term growth potential.

Compensation

• Base salary in the $60K–$70K range
• Additional discretionary bonus opportunity
• Long-term advancement potential within the organization

What You’ll Be Doing

• Support and manage existing customer accounts on a day-to-day basis
• Handle product requests, quoting activity, order coordination, and transactional support for clients
• Identify additional opportunities within existing projects through consultative conversations and proactive account management
• Work closely with outside sales representatives and internal teams to ensure a high level of customer service and responsiveness
• Utilize ERP systems and Excel for inventory tracking, data entry, and order management
• Learn industry terminology, products, applications, and customer processes to become a trusted resource for clients
• Assist in troubleshooting issues and helping customers navigate project-related challenges

What We’re Looking For

• 1–2+ years of experience in account management, sales, customer service, or a related client-facing role
• Prior experience in industrial, manufacturing, plumbing, HVAC, mechanical, construction, or technical products is preferred, but not required
• Ability to learn technical concepts and communicate effectively within a specialized industry
• Strong attention to detail and organizational skills
• Self-motivated with the ability to manage multiple priorities in a deadline-driven environment
• Comfortable working collaboratively within a highly team-oriented office setting
• Proficiency with Microsoft Excel and comfort learning ERP or inventory management systems

Team & Culture

• Join a stable and collaborative team consisting of experienced inside and outside sales professionals with long-standing customer relationships
• The majority of business is relationship management and account support rather than heavy cold prospecting
• Family-oriented culture with strong employee retention and a highly collaborative work environment
• Leadership is committed to helping employees grow into roles that align with their long-term strengths and career interests

Additional Information

• 100% in-office role with flexibility provided on an as-needed basis
• Strong opportunity for long-term growth and career development
• Excellent fit for someone looking to build a stable career within a relationship-driven technical sales environment