Account Manager

Nationwide Marketing Group is the largest buying, marketing, and business support organization for independent retailers in the U.S. Our mission is to help independent retailers thrive on their own terms by providing innovative solutions, unparalleled resources, and a community of like-minded professionals. With a focus on digital transformation, we empower our members to embrace change and achieve lasting success in an ever-evolving marketplace.

We take pride in giving back to the communities where we live and work, partnering with impactful organizations like Smile Together, Take My Hand Uganda, the Tisch Brain Tumor Center at Duke, and No Child Hungry. Additionally, we actively encourage our team members to volunteer or donate to causes they care about, fostering a culture of compassion and engagement.

As a team, we believe in building a diverse, representative, and inclusive workplace where everyone feels valued and supported. Our values of collaboration, trust, and leadership drive everything we do, ensuring we remain committed to our members and their success.

To learn more, visit our website at nationwidegroup.org or Nationwide Marketing Group LinkedIn

Why You Want to Work Here:

At Nationwide Marketing Group, our strength comes from our people and the communities we serve. We’re committed to building teams where everyone feels valued, included, and supported to do their best work. We know that different voices and perspectives don’t just make us stronger—they help us serve our Members better.

Our culture goes beyond this commitment. We’re a community built on collaboration, respect, and a shared drive to help independent businesses thrive. Here, you’ll be part of a team that celebrates wins together, faces challenges directly, and invests in both professional and personal growth.

NMG is proud to be an equal opportunity employer. We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or any other protected characteristic. If you require a reasonable accommodation during the hiring process, please contact us at [email protected] .

What We'll Do For You:

• Competitive base pay and performance bonus, dependent on role.
• Medical, Dental, Vision with low-cost Employee Only coverage options
• Employer Paid Basic Life/AD&D
• Employer Paid Short-Term and Long-Term Disability
• MetLife supplemental insurance benefit options
• Matching 401K with 100% vesting
• Open PTO Policy, Paid Holidays, Paid Maternity/Paternity to help you balance work and personal life
• Business casual work environment
• Rewards & recognition platform -- earn points & redeem for merch!
• Discounts Program on Electronics, Cells Phones, Health & Wellness, Travel, Entertainment, Home & Auto, Pet Insurance and more!

Job Summary:

The Enterprise Account Manager is responsible for managing a portfolio of clients and leading the execution of digital marketing and website initiatives. This role focuses on building strong client relationships, driving adoption of marketing services, and executing strategies that grow client businesses both online and in-store. The Enterprise Account Manager translates client goals into actionable plans, takes ownership of timelines and deliverables, and ensures accountability across internal teams. Success in this role requires strategic thinking, strong communication skills, analytical ability, and the capacity to thrive in a fast-paced, collaborative environment.

Job Responsibilities:

• Serve as the primary point of contact for assigned clients, aligning marketing initiatives with business goals.
• Lead monthly strategy and performance calls with clients and internal teams, translating discussions into actionable plans.
• Develop, organize, and execute promotional campaigns across digital channels, including website, email, and paid media.
• Present marketing strategies and performance insights in clear, client-friendly terms.
• Analyze and report monthly on campaign performance, website analytics, and key performance indicators.
• Collaborate cross-functionally with creative, digital, and technical teams to ensure cohesive campaign execution.
• Coordinate content development and ensure timely delivery of creative assets and promotional materials.
• Manage third-party vendors and digital partners to support campaign objectives.
• Support co-op advertising initiatives, including participation tracking, fund utilization, and claim submission processes.
• Maintain organized project timelines and ensure all deliverables are completed accurately and on schedule.
• Attend biannual Nationwide PrimeTime events and travel as needed for client meetings or industry engagements.

• Strategic Thinking: connects business objectives to marketing strategies and long-term growth plans.
• Communication & Presentation: communicate clearly and professionally in client-facing and internal settings.
• Collaboration: works effectively across teams to deliver consistent and unified outcomes.
• Influence: Persuasively presents ideas and recommendations to gain support and drive results.
• Execution & Accountability: manages multiple projects simultaneously while maintaining attention to detail and meeting deadlines.
• Analytical Ability: interprets marketing data and performance metrics to inform recommendations.
• Creativity & Problem Solving: develops innovative ideas and adapts strategies to meet evolving client needs.
• Technical Aptitude: learns and navigates digital platforms and marketing technologies efficiently.
• Relationship Management: builds strong, trust-based relationships with clients and stakeholder by following through, listening well, and acting with integrity.

• Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent professional experience).
• Minimum three (3) years of experience in account management, marketing, or related client-facing roles.
• Demonstrated experience executing or supporting digital marketing initiatives.
• Willingness to travel for client meetings and industry events.

• Five (5) or more years of professional experience in account management, marketing, or related roles.
• Demonstrated ability to communicate effectively in both written and verbal formats within a business environment.
• Demonstrated ability to present marketing strategies and performance data in a clear and actionable manner.
• Experience managing multiple client accounts, priorities, and deadlines concurrently.
• Demonstrated ability to collaborate with cross-functional teams, including creative, digital, and technical partners.
• Experience within the furniture, home furnishings, or related retail industries.
• Experience supporting or managing co-op advertising programs and reimbursement processes.
• Experience operating in multi-client or high-volume business environments.

Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of the workstation and other office equipment. Frequent typing, writing, bending, and twisting. Must be able to lift up to 10 pounds.

General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time. Public contact position requiring appropriate business apparel.