Senior Account Manager

Senior Account Manager:

Want to manage the relationships of Park & Battery’s amazing clients? This role is for you if you flourish when managing relationships, marketing projects and account services. If you have prior experience working in an agency environment, are a kind, passionate and dynamic account person, and love to work for clients in a wide range of industries, you should join us!

Job Description:

In this role as a Senior Account Manager, you will play a key role in managing client relationships and overseeing the successful delivery of projects for key accounts at P&B. Working closely with an Account Supervisor, you’ll help serve as a primary day-to-day client contact and partner closely with strategy, creative, content, media, and production teams to ensure projects are delivered on time, on budget, and at a high standard.

You’ll also develop a deep understanding of your clients’ businesses, audiences, and goals to identify new strategic and growth opportunities for both the client and the agency.

What you’ll do:

• Serve as a trusted day-to-day client partner, managing communication, expectations, and overall account health
• Lead projects from brief through final delivery, including timelines, scopes, approvals, and cross-functional coordination
• Develop clear, strategic creative briefs that provide teams with actionable direction and context
• Facilitate client meetings, presentations, status calls, and workshops with confidence and professionalism
• Proactively identify risks, roadblocks, and operational challenges, and work collaboratively to solve them before they impact delivery
• Partner closely with strategy, creative, media, content, and production teams to ensure seamless execution and strong client outcomes
• Contribute to process improvements and identify opportunities to grow client relationships and agency business

What you’ll need:

• 5+ years of account management experience in an agency environment
• Strong client-facing communication and relationship management skills
• Proven experience managing multiple complex marketing projects simultaneously
• Exceptional organizational skills, attention to detail, and ability to prioritize in a fast-paced environment
• A proactive, solutions-oriented mindset with the ability to anticipate issues and navigate challenges effectively
• Ability to work independently while remaining collaborative in a remote environment
• A positive, professional attitude and passion for strong creative work

What we’d like to see:

• Experience working with marketing technology tools (marketing automation, CRM, content management, web analytics)
• Experience working with clients in complex business models/offerings and managing multiple projects at once

About Park & Battery:

Named Ad Age 2025 B2B Agency of the Year, ADWEEK's 2024 B2B Agency of the Year, ANA B2B Agency of the Year three years running, and shortlisted at the 2025 Cannes Lions Creative Festival, Park & Battery is a global marketing and creative agency that creates brands of consequence.

We are an equal opportunity employer, welcoming applicants of all races, genders, ages, identities, orientations, beliefs, abilities and experience levels. We take care of one another, and we don’t tolerate harassment, discrimination or disrespect. Talent and experience are great. Kind, committed people are better.