Employee Benefits Account Manager

To keep up with our growth in the UK and Ireland, we’re looking for a dedicated Employee Benefits Account Manager to join our dynamic Employee Benefits team. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. As one of our Employee Benefits Account Manager will be part of our growing team in Dublin and will liaise with our UK and US colleagues to support in managing benefits implementation, administration, and design of plans.

Using your skills, you will be:

• Maintaining and updating employee records and benefits files
• Coordinating daily benefits processing, including enrolments, terminations, and claims
• Resolving benefit-related issues and respond to queries and requests in a timely manner
• Researching new employee benefit plans and vendors, alongside our employee benefits consultants
• Liaising with vendors and negotiate and coordinate contracts for new and existing plans
• Collaborating with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner
• Maintaining and creating records, reports, and documentation in accordance with federal, state, and provider regulations

We're looking for someone with:

• A positive attitude and behaviours, demonstrating an awareness and willingness to respond to customers to exceed their needs, requirements, and expectations
• Strong communication who is able to express themselves clearly and positively, both verbally and in written communication
• Excellent organisation skills who is able to prioritise customer needs above all else
• 2 years of experience as a Benefits administrator or in a similar role, ideally in the Broker Market
• A working knowledge of relevant policies and regulations
• QFA (or at least working towards this)

We’re committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let our Talent Team know – we’ll do our best to support you.