Account Manager Messaging

ABOUT US

We are the leading communication solutions provider enabling operators and digital players worldwide to perform and transform. We have become the first independent international communications specialist, ranking as the third largest global wholesale voice operator and a Top 3 Mobile Signaling & Data solutions vendor. iBASIS offers a full portfolio of innovative mobile data, messaging and roaming solutions in the fastest-growing segments of global telecommunications - IP and mobile, with 700+ connected destinations. Goal is to be in the global top-3 of IPX players, driven by the growth in LTE roaming. We provide end-to-end Global Access for Things™ connectivity solution; simplifying IoT device connection through one unified platform for seamless, remote, programmable, and secure communication.

WHY US:

Since the integration of the Altice Europe N.V. international voice carrier business in France, Portugal, and the Dominican Republic, iBASIS serves 1,000+ customers, across 18 offices worldwide. This gives an inspiring international working environment with interesting colleagues from different cultural backgrounds who live and work around the globe. In our company you will have the opportunity to work in a start-up environment with unique, easy to sell, innovative products, within a performance driven, respectful and a can-do atmosphere. Earning well in a responsible job, with room to grow and to develop within our organization.

ABOUT THE ROLE:

In a nutshell; Reporting to the VP Global Messaging, the role focusses on developing an international SMS A2P business and expand company presence within the messaging market worldwide.

RESPONSIBILITIES:

• Participating and implementing sales strategy in Messaging.
• Trading activity – Account/Relationship Management (negotiating and concluding agreements with customers and suppliers).
• Grow the existing accounts by developing new business and implementing innovative commercial approach.
• Negotiate Cross-Deals between SMS and other product portfolio, namely Voice.
• Achieving sales targets established by management by managing a portfolio of customers.
• Business Development – identifying prospective customers, networking and building relationships with potential clients ( carriers - aggregators, mobile operators, OTTs).
• Monitor and analyze market trends and rates, providing market intelligence concerningregulatory changes, market dynamics, industry trends, and competition activities.
• Provide business inputs covering items such as price, quality of service, service features to message routing team
• Reaching Sales and Development targets through finding mutually beneficial solutions and building long-term business relationships with Key Partners. He/she is responsible for managing the wholesale relations with other Carriers-Aggregators, OTTs, CPaaS, MNOs interconnects and coverage extension with new countries & products. The goal is to contribute in sustaining and growing our business to achieve long-term success.

ABOUT YOU:

You are experienced in account management with knowledge of the messaging market and the OTTs and carrier-aggregator space, that can contribute to our growth strategy. You are independent and self-confident professional with excellent communication and organizational skills.

• You are able to self-motivate, inspire and be inspired by others in an open, collaborative and results driven team.
• You are a motivated and business driven person with experience in selling messaging.
• Result driven: You will have ambitious targets to close develop markets to enhance the position of iBasis.
• You are able to develop business with new prospects.
• You have the ability to translate the specific requirements of customers into a clear customer approach.

YOU’LL BRING:

• University degree
• 5+ years’ experience in the Messaging industry experience selling SMS products in SMS enterprise domain. Complementary experience in Wholesale voice industry will be also valued.
• Minimum requirement of 3 years of Enterprise sales experience, selling A2P SMS (other messaging channels are a plus).
• Self-drive and motivation to succeed are as important as teamwork and transparency.
• Strong creative thinking and problem-solving skills.
• Comprehensive know how of the SMS A2P service (business drivers, value chain, technical features) and main stake holders in the Global Market
• Customer focused with excellent interpersonal and communication skills.
• Regular travel required, including customer visits and event conferences.
• Must be fluent in English, second language (Portuguese, French, Italian, Spanish, Russian, Chinese, …) preferred.