Account Manager – Payments & Crypto Acquiring

About us

Collect Group is a fast‑growing player in the international payments and crypto‑acquiring space. We work with global partners and clients to deliver seamless payment solutions, crypto‑acquiring services, and exchange‑related capabilities. We are expanding our team and seeking a Relationship Account Manager who can support our growth and strengthen our commercial relationships.

About the Role

As Sales & Account Manager at Collect Group, you will manage and grow key relationships across the international payments and crypto‑acquiring ecosystem. You will work closely with partners and clients to ensure smooth communication, strong commercial performance, and high satisfaction.

The ideal candidate will be able to appropriately identify the needs of both new and current clients in order to aid in their success using our products. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the clients may face.

Remote work is available depending on your location.

Key Responsibilities

• Manage day‑to‑day relationships with partners and clients, ensuring clear communication and consistent support across international payments, crypto‑acquiring services, and crypto exchange operations.
• Initiate outreach to attract new clients and partners, contributing to the expansion of Collect Group’s global network.
• Identify opportunities to expand engagement, including increased product usage and transaction growth.
• Monitor performance metrics, analyze data, and prepare insights to support commercial and strategic decisions.
• Collaborate with internal teams—product, compliance, risk, engineering—to resolve issues and support partner and client needs.
• Maintain a strong understanding of partner and client requirements to ensure long‑term satisfaction and retention.
• Attend and represent Collect Group at industry expos, conferences, and events, strengthening visibility and building new relationships.

Qualifications & Experience

• Relevant experience in sales, account management, partnerships, business development, or commercial roles within Payments, Crypto Exchange, or Crypto Acquiring.
• Experience managing relationships with clients and/or partners in a commercial environment.
• Solid understanding of the acquiring ecosystem, including banks, PSPs, merchant aggregators, processors, and crypto payment platforms.
• Strong analytical skills with the ability to interpret performance data and identify growth opportunities.
• Excellent communication, negotiation, and stakeholder‑management abilities.
• Fluent Russian speaker with strong English proficiency.
• Organized, proactive, and comfortable working in a fast‑paced, international environment.
• Willingness to travel internationally when required.

We offer

• On-site full-time role in our office in Limassol (13, Thessalonikis Street).
• Career development and professional growth within a fast-growing environment.
• Opportunity to be part of a regulated and ambitious company operating in the digital assets and payment infrastructure space.