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Scoutit Linkedin · Posted 1mo ago

Account Manager

India

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Indexed description

We're looking for Account Managers!

Responsibilities

  • Manage complex project timelines, ensuring all milestones are met and technical integrations are completed on schedule.
  • Manage technical workstreams including SSO configurations (Azure, Okta), API integrations, and HRIS data syncs.
  • Ensure all integrations (MS Teams, Slack, Zoom) are configured correctly and tested thoroughly before go-live.
  • Partner with Implementation Managers to translate client requirements into backend configurations.
  • Troubleshoot and resolve technical hurdles during the Go-Live phase.
  • Serve as the primary technical point of contact for the CS team for complex platform needs.
  • Lead the backend setup of client wellness challenges, ensuring tracking and rewards are correctly configured.
  • Manage technical platform updates and configuration changes for existing enterprise accounts.
  • Own the extraction and delivery of client reports, providing insights into engagement and ROI.
  • Develop custom reporting templates when standard exports do not meet specific client needs.
  • Maintain absolute data integrity across all reporting systems.

(*Note: This is a requirement for one of Scoutit's clients)

Skills: data,client requirements,reporting

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