Broker Assistant / Insurance Account Manager

Job Description

About Us:

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

The Role

We're hiring an Offshore Insurance Account Manager based in the Philippines to operate as a core part of our broking team.This is not a support role.You'll be expected to think, act, and operate like an Australian-based broker — managing policies, preparing submissions, reviewing coverage, and driving outcomes for clients.The only difference: you'll spend less time on the phone, and more time executing at speed and precision.

What You'll Be Responsible For

• Managing a portfolio of commercial insurance clients (behind the scenes)
• Preparing high-quality market submissions for insurers
• Reviewing policies, endorsements, and wordings for accuracy and coverage gaps
• Building renewal strategies and identifying opportunities to improve cover
• Comparing quotes and preparing recommendations for clients
• Managing policy changes, renewals, and documentation end-to-end
• Working closely with onshore brokers to move deals forward quickly
• Following up insurers and keeping ---------- ntum across all placements
• Maintaining clean, structured data in CRM (HubSpot)
• Identifying risks, issues, or gaps before they become problems

What We're Looking For

• We are looking for someone who is:Highly competent technically - you understand commercial insurance inside out
• You are very familiar with insurance platforms like Sunrise, Ebix.Fast and proactive - you don't wait to be told what to do
• Detail-obsessed - you catch what others miss
• Commercially minded - you understand client outcomes, not just policies
• Structured thinker - you can manage multiple clients, policies, and deadlines without dropping the ball
• You take responsibility and get things done

Experience Required

• 3+ years in commercial insurance (brokerage, account management or underwriting)
• Strong knowledge across multiple lines (Property, Liability, Financial Lines, Motor, etc.)
• Experience preparing submissions and managing renewals
• Comfortable reviewing policy wordings and identifying gaps
• Experience working with Australian brokers or insurers

Work Location

• Hybrid Set-up
• Should have strong internet connection (minimum of 20 mbps)
• Should have own Laptop/PC (minimum of i5 8GB RAM)

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.