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The Media Trust Linkedin · Posted 1mo ago

Senior Client Services Manager

Washington DC-Baltimore, Washington, United States

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Senior Client Services Manager - AdTech Revenue Protection

The Media Trust | Remote-Friendly | Protecting 2+ Trillion Ads Monthly


The Role

Be the strategic advisor that AdTech leaders trust to protect their revenue. You'll manage a portfolio of DSPs, SSPs, publishers, and commerce media clients—helping them eliminate digital threats that cost millions in lost ad revenue, compliance violations, and brand damage.

This isn't account management—it's consultative partnership at the intersection of programmatic advertising and cybersecurity.


What You'll Do

✅ Drive revenue growth through strategic upsells and retention of AdTech clients

✅ Lead weekly consultations translating security threats into business ROI

✅ Partner with Sales to close deals and ensure successful solution delivery

✅ Tell compelling stories with data at executive business reviews

✅ Influence product strategy with frontline client insights

✅ Forecast and optimize account portfolio health and expansion opportunities


What You Bring

Must-Haves:

  • 5-10 years in client-facing roles within the programmatic advertising ecosystem
  • Deep understanding of ad revenue operations (SSPs, DSPs, yield optimization, supply chain)
  • Proven track record of retention, upsell, and consultative selling
  • Strong analytical skills and ability to present insights to various stakeholder levels
  • Experience with CRM tools (Salesforce, HubSpot), G-Suite, project management


You're a Great Fit If:

  • You understand that when malicious ads fire, it's a revenue and brand crisis, not just a tech issue
  • You're a self-starter who proactively solves problems before clients know they exist
  • You can discuss header bidding and ad verification as fluently as retention metrics
  • You thrive in cross-functional collaboration (Sales, Product, Engineering)


Why Join Us

🚀 Be at the heart of digital trust and safety in advertising

💼 Work with Fortune 500 brands and leading AdTech platforms

📈 Competitive salary and comprehensive benefits

🤝 Collaborative culture that values innovation and growth

🌐 Remote-friendly environment


Ready to protect the future of digital advertising?

The Media Trust provides equal employment opportunities to all qualified applicants.

You may find the full job description here.

#AdTech #ClientSuccess #ProgrammaticAdvertising #DigitalAdvertising #CSM #Cybersecurity

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