Account Manager

Full job description

Dupre Carrier Godchaux is a full-service, independent insurance agency proudly serving clients since 1959. As a privately owned and operated organization with over 50 employees across three Louisiana locations, we are committed to delivering exceptional service while investing in our team through ongoing training and professional development. Our collaborative culture and long-standing reputation position us for continued growth and success.

We are currently seeking a motivated and detail-oriented Account Manager to join our Commercial Lines team. This role is ideal for a professional who thrives in a client-focused environment and is passionate about building strong relationships while delivering high-quality insurance solutions.

Position Overview

The Account Manager will play a key role in supporting client relationships and servicing commercial insurance accounts. This individual will work closely with clients, carriers, and internal team members to ensure a seamless and responsive service experience.

Key Responsibilities

• Provide day-to-day service and support to existing clients, including policy changes, coverage inquiries, billing questions, claims assistance, and renewals
• Coordinate and schedule client meetings in support of Sales Executives
• Review existing policies with clients, assess risk exposures, and recommend appropriate coverage solutions
• Identify opportunities to cross-sell additional products and services
• Collaborate with Sales Executives and leadership on new business opportunities, including gathering client information, obtaining quotes, preparing proposals, and issuing policies
• Prepare and distribute documentation to clients, carriers, and internal stakeholders in a timely and accurate manner
• Contribute to a positive team environment by supporting colleagues and participating in agency initiatives
• Actively engage in team meetings, training sessions, and ongoing professional development

Qualifications

• Active Property & Casualty Insurance License required
• Prior experience in commercial insurance or a comparable role preferred
• Strong understanding of insurance products, coverage structures, and industry operations
• Excellent communication, organizational, and time management skills
• Ability to handle complex or sensitive client interactions with professionalism and confidence
• Proficiency in Microsoft Office and the ability to quickly learn agency management systems and other industry-specific tools

Compensation & Benefits

• Competitive salary commensurate with experience
• Opportunities for professional development and career advancement
• Supportive, team-oriented work environment

Candidates who are both qualified & genuinely interested can email resume to Elaine Ardoin [email protected]