Paid Social Account Manager

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

What will you be doing?

The client is Mars, a recent client win for Starcom, the account is focused on the Veterinary Health division of the brand. It is set to be incredibly dynamic to deliver on performance objectives of appointment bookings, lead generation and traffic to its consumer and B2B audience. Activity runs across Search and Social channels across the EU region. The role of the Social Manager requires a highly motivated & technical person to lead day-to-day strategic management across the portfolio’s business, overseeing Social strategy development and execution whilst simultaneously delivering immaculate client service. This individual will work on managing the activation across Social platforms, mainly Meta. You will be reporting into an Account Director and manage an account executive in India.

We are looking for an experienced Manager, to lead the strategic and tactical execution of the Mars Vet Health campaigns. The dynamic and fast-paced nature of Biddable and Social demands a mix of analytical and creative skills in order to drive results across our client portfolios. Experience in managing Social, especially Meta campaigns is essential, particularly with a focus on performance. People management experience is desired.

The ideal candidate will have a passion for the digital industry and technology, especially across Social Media. They will be interested in understanding how consumers think, feel and behave in relation to products and services; and in how technology can enable brands to engage with and influence this behavior. The individual will enjoy working with data and have very strong attention to detail. They will be a team player who is keen to learn and is results-driven. They will be ready to take responsibility for the effective implementation of activity within their accounts and be eager to share their knowledge with the wider team and be an effective mentor and role model to their team.

Responsibilities

• Deliver consistent performance and results for EU campaigns
• Demonstrate a strong understanding of the client’s services and operations, competition, industry and marketing objectives; and be able to translate them into Social strategies
• Overseeing budgeting process, creation of projections and allocation with internal account teams
• Overseeing and management of Social strategies and campaigns, including supporting account executives with performance analysis, optimisation strategies and implementation, testing solutions.
• Serve as day-to-day contact for mid-level clients
• Demonstrate strong communication skills – be the connective tissue between teams
• Contribute to client presentations and meetings, including presentation of data and results
• Establish practices to ensure both consistency in team-work, along with flexibility to flourish under new ideas
• Identify gaps/inefficiencies in a timely manner and create improved processes
• Grow best practice training to inspire knowledge sharing within immediate team and outside
• Taking ownership of product strategy and testing
  

What are we looking for?

• Minimum 3 years Paid Social related experience
• Strong analytical and problem solving skills
• Creative and inquisitive mind
• Team training and leadership skills
• Ability to effectively communicate with clients, particularly explaining technical concepts to those in non-technical roles
• Ability to manage and prioritize multiple projects and tasks simultaneously, across multiple internal and external stakeholders
• Keen attention to detail and an analytical approach to achieving objectives
• Performics values and ethics – Is open to new ideas and change, curious, and collaborative; actively builds his/her knowledge, skills and digital expertise in order to promote and deliver effective campaigns ; desire to contribute, above and beyond role, to the agency as a whole.

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.