Enterprise Account Manager – Application Development

The Business Development Manager, Dynamics 365, is responsible for driving new business opportunities and revenue growth across targeted industries and geographies. This role positions Microsoft Dynamics 365 CRM/CE and Power Platform solutions as part of Synoptek’s broader digital transformation offerings. The Business Development Manager will build trusted relationships with clients, Microsoft account teams, and internal delivery leaders while consistently achieving sales targets and expanding Synoptek’s market presence. Duties and Responsibilities • Operational Leadership o Business Development & Sales Execution o Identify, qualify, and close net-new business opportunities within targeted industries and geographies. o Build and maintain a robust pipeline through prospecting, networking, and account penetration strategies. o Consistently meet or exceed revenue, pipeline, and profitability targets while maintaining CRM accuracy and forecast discipline. o Negotiate contracts, pricing, and terms to close opportunities, ensuring both profitability and long-term client satisfaction. • Solution Positioning & Proposal Management o Position Microsoft Dynamics 365 CRM/CE and Power Platform solutions (Power BI, Power Apps, Power Automate) as key enablers of digital transformation. o Collaborate with solution architects and delivery teams to design tailored proposals that address client-specific business challenges. o Deliver compelling value propositions and ROI-based business cases to C-level executives. • Partnership & Ecosystem Engagement o Leverage and expand relationships within Microsoft account teams, PDMs, and industry leads to maximize co-sell opportunities and incentive programs. o Represent the company within the Microsoft partner ecosystem, strengthening alignment and joint go-to-market efforts. • This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice

Key Responsibilities:

• Responsible for new logo sales development of IT quality assurance solutions focused on Financial Services

• Understanding of Financial Services and IT quality assurance trends, challenges, and opportunities to create customized sales strategy and marketing plans.

• Understanding of Banking - Retail and Consumer, Financial Services and Insurance Domains

• Collaborate with clients to understand their Financial Services focused IT quality assurance needs and provide tailored solutions.

• Develop and execute a comprehensive sales strategy identifying new business opportunities and driving revenue growth.

• Conduct market research to identify potential clients and competitive positioning within the assigned sectors

• Maintain accurate and up-to-date sales records using CRM tools.

• Generate regular reports on sales performance and contribute to accurate forecasting.

Qualifications:

• 10+ Years of Enterprise Sales experience within IT Services or products (Quality Engineering exp, Business Process Outsourcing exp - all a plus)

• 10+ Years of Banking - Retail and Consumer, Financial Services and Insurance Domains

• 7+ Years IT Services Delivery and Solutioning experience

• Strong understanding of IT quality assurance concepts and methodologies.

• Strong understanding of AI concepts and methodologies

Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment o Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative

• Excellent communication, presentation, and negotiation skills.

• Strong executive presence and ability to influence C-level stakeholders.

• Skilled in pipeline development, deal structuring, and contract negotiation.