Account Manager

We are seeking a detail-oriented and proactive Account Manager for our Utilities Division to support recruiting operations, contractor engagement, and internal referral programs. This role will work closely with a collaborative team, partnering to ensure a high-quality candidate and client experience from initial referral through placement support.

Key Responsibilities:

• Lead and manage the internal referral program, owning the process end-to-end including candidate intake, qualification, coordination, and post-placement follow-up.
• Conduct quality control and check-in calls with active contractors to ensure satisfaction, performance alignment, and issue resolution in a timely manner.
• Serve as one of the point of contacts for contractors and internal stakeholders, maintaining consistent communication and documentation.
• Support recruiting and account teams with administrative coordination, scheduling, tracking, and reporting
• Maintain accurate records and activity tracking within the CRM and internal systems.
• Act as a backup POC on onboarding, compliance, and contractor support initiatives

Required Qualifications:

• Prior experience in recruiting coordination, HR, staffing administration, or account management.
• Experience working with HR processes, compliance, or contractor support.
• Strong communication skills and ability to manage multiple priorities independently.
• Pacific Time hours are required and located within California is highly preferred.

Preferred Qualifications:

• Utility industry experience strongly preferred (PG&E, SMUD, or similar utility background is a plus).
• Hands-on experience using a CRM or ATS.
• Prior experience supporting field-based or technical contractors.
• Familiarity with utility or energy-sector staffing environments.

Work Location & Hours:

• Must be able to work 8:30am – 5:30pm Pacific Time.
• Strong preference for those located in California and/or based on the West Coast.

Type: Full Time

Salary Range: $60,000 – 75,000 (DOE)