Business Support Specialist

In this role, you will support our core business—buying and selling tech devices and solutions—ensuring smooth operations and high-quality customer experience.

📍 Location: Hinnerup, Aarhus

What will you do?

• Manage end-to-end RMA processes and provide after-sales support to customers
• Maintain high-quality product data, ensuring accuracy and consistency in our ERP system
• Create and update product information, including ETA management
• Support daily operations related to products, services, and customer satisfaction
• Ensure compliance with internal processes, sustainability goals, and quality standards
• Collaborate closely with Procurement and Sales teams

• Relevant education, training, or experience in a similar role (e.g. administration or e-commerce) is an advantage; however, the position is also suitable as a first career opportunity
• Strong Excel skills and experience working across multiple systems and platforms
• Ability to work both operationally and in a structured way
• Fluent in English (written and spoken); Danish is an advantage
• Analytical mindset and curiosity towards new tools and systems
• Structured, detail-oriented, and organized
• Proactive, accountable, and solution-oriented
• Collaborative with a strong service mindset

• Make an impact – Work close to the commercial core and contribute directly to business growth
• Great team – Join a supportive, experienced, and fun group of colleagues
• Grow with us – We invest in your development and encourage you to take ownership of your career
• Recognition – Your contributions and achievements are valued and rewarded
• Purpose-driven – Be part of a mission to reduce electronic waste through circular economy solutions
• International environment – Collaborate across countries, functions, and systems

• Pension scheme
• Subsidised lunch – Enjoy daily lunch for only DKK 330 per month (taxable benefit)
• Health insurance – Comprehensive coverage to support your wellbeing
• Free refreshments – Fruit, tea, and coffee available daily
• Social events – Regular Friday/Thursday bars, plus annual summer and Christmas parties
• Holiday entitlement
• 25 days of annual leave in accordance with the Danish Holiday Act (Ferieloven)
• Up to 5 additional paid days off (feriefridage), earned between September 1st and August 31st
• Family-friendly benefits
• Child’s first sick day covered
• Paid parental leave: 11 weeks for fathers and 24 weeks for mothers
  

Foxway C&E DK operates at the center of the circular IT economy, enabling smarter use of technology by extending the lifecycle of IT devices and maximizing their value. With a strong commercial mindset and deep operational expertise, Foxway combines sourcing, refurbishment, and distribution to deliver high-quality, cost-efficient IT solutions to the European market.

At the core of the business is the ability to source and trade IT hardware—both new and refurbished. Foxway works with leading global brands and leverages its strong position in the market to offer overstock and surplus equipment at competitive prices. A key pillar of Foxway’s offering is its refurbishment and recommerce capabilities. By acquiring used devices, restoring them to high-quality standards, and reintroducing them into the market, we enable customers to access value-added refurbished solutions such as Teqcycle and HP Certified devices, without compromising on performance or reliability. Foxway C&E DK´s primary customers are professional IT resellers, system integrators, and distributors across Europe

By joining us, you become part of a purpose-driven, international team that is shaping a more sustainable tech industry.

We review candidates on an ongoing basis, so don’t wait too long!