Senior Quality Officer

Senior Quality Officer – Job Responsibilities

• Implement and ensure compliance with quality management systems and standards across departments.
• Conduct periodic quality assessments and audits to evaluate processes and identify areas for improvement.
• Monitor performance indicators (KPIs) and support continuous improvement initiatives.
• Develop, review, and update quality policies, procedures, and documentation.
• Analyze operational processes and identify gaps, risks, and opportunities for enhancement.
• Prepare reports on quality performance and provide recommendations for corrective actions.
• Support internal and external audits and ensure compliance with ISO and other quality standards.
• Coordinate with departments to promote a culture of quality and excellence.
• Participate in developing quality improvement plans and follow up on their implementation.
• Perform any other related duties as assigned by management.

Competencies

Core Competencies:

• Integrity
• Accountability
• Organization & Planning
• Continuous Improvement
• Results Oriented
• Effectiveness

Technical Competencies:

• Quality Management Systems
• Audit & Compliance
• Data Analysis & Reporting
• Process Improvement
• Strategic Thinking
• Attention to Detail

Educational Qualifications:

• Bachelor’s degree in a relevant field.

Work Experience:

• Minimum 4 years of relevant experience in quality or related field.