Account Manager - Pharma

Role: Account Manager

Location: Greater Philadelphia, PA

Hybrid/On-site/Remote: Hybrid (On-site 3 days a week)

Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.

Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.

We care, we're honest, and we hustle—that's what makes us Clutch. Clutch is looking for an experienced Account Manager for a client of ours.

Responsibilities

• Pharma Product Launch Support: Help drive the day-to-day tactical execution for high-stakes healthcare and pharmaceutical commercial launches, ensuring all milestones are met along the regulatory and market pathway.
• Client Relationship Management: Serve as a trusted daily point of contact for pharmaceutical brand managers, maintaining clear and proactive communication to align agency deliverables with client expectations.
• Tactical Execution: Manage the development of multi-channel tactics—including digital assets, websites, emails, CRM programs, and print materials—ensuring all pieces accurately reflect clinical data and brand guidelines.
• Cross-Functional Collaboration: Partner closely with internal Creative, Medical, and Project Management teams to shepherd projects through the agency pipeline and prepare materials for MLR (Medical/Legal/Regulatory) submission.
• Financial & Timeline Tracking: Maintain rigorous oversight of project budgets, estimates, timelines, and billings, ensuring client work is delivered on time and within scope.

Qualifications

• Experience: 3+ years of healthcare advertising agency experience specifically in a pharmaceutical account management role.
• Launch Background: Direct experience working on pharmaceutical product launches or major brand line extensions (HCP and/or patient-facing).
• Regulatory Familiarity: Solid understanding of the pharmaceutical marketing landscape, including FDA regulations and the MLR review process.
• Project Leadership: Strong organizational and multitasking skills, with the ability to manage a high volume of deliverables across digital and traditional print media.
• Communication Skills: Exceptional written, verbal, and interpersonal skills, with a collaborative, solution-oriented approach to client service.

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