Customer Service Representative

Are you looking for a company to grow with?

Have you been on the hunt for a new and exciting career opportunity?

Customer Service Representative - Collision Center

Join the team at White Family Collision Center as a full-time Customer Service Representative and become the first point of contact for our customers. We’re looking for someone who is organized, professional, customer-focused, and thrives in a fast-paced environment.

Schedule

• Monday-Friday
• 8:00 AM - 5:00 PM
• No weekends

What You’ll Do

• Answer incoming calls and direct customers to the appropriate department
• Schedule collision estimates and repair appointments
• Greet and assist customers in person
• Check customers in for:
• Estimates
• Scheduled repairs
• Vehicle pickups
• Manage daily repair scheduling flow
• Coordinate rental vehicles as needed
• Create repair folders and maintain customer paperwork
• Ensure repair authorizations and required documents are completed
• Make follow-up calls for appointments, parts verification, and estimate conversions
• Collect payments and required signatures at vehicle delivery
• Complete nightly deposit procedures
• Maintain a clean, welcoming front office and waiting area

What We’re Looking For

• Strong customer service and communication skills
• Ability to multitask and stay organized
• Professional appearance and positive attitude
• Comfortable working with phones, scheduling, and paperwork
• Previous customer service, receptionist, dealership, or collision center experience preferred but not required

Why Join Us?

• Stable Monday-Friday schedule
• Team-oriented work environment
• Opportunity to grow within the automotive industry
• Competitive pay based on experience
• Supportive leadership and training

Apply Today

If you enjoy helping people, staying organized, and working in a fast-paced environment, we’d love to meet you. Apply now and become part of the White Family Collision Center team