Product Manager (Telecommunications)

The Enterprise Product Manager is responsible for defining, developing, and managing enterprise connectivity and ICT products across a fast-growing telecommunications environment. This role leads the end-to-end product lifecycle for B2B solutions.

The role focuses on building scalable, competitive, and revenue-generating solutions that address the evolving needs of enterprise and large corporate customers.

Key Responsibilities

1. Product Strategy & Roadmap

• Define and execute the enterprise product strategy and roadmap aligned with business growth objectives.
• Identify new product opportunities in connectivity, cloud services, and managed solutions.
• Translate market trends, customer requirements, and competitive insights into actionable product plans.
• Develop strong business cases including revenue projections, cost modeling, and ROI analysis.

2. Product Development & Lifecycle Management

• Own the full product lifecycle from ideation, design, development, launch, enhancement, and retirement.
• Collaborate with engineering, network, IT, and operations teams to ensure timely and high-quality product delivery.
• Ensure products are scalable, cost-efficient, and aligned with enterprise-grade service standards.
• Continuously optimize product performance based on usage, customer feedback, and market changes.

3. Go-to-Market (GTM) & Commercial Execution

• Develop GTM strategies including pricing, packaging, positioning, and channel strategy.
• Work closely with sales, account managers, and solution architects to drive enterprise revenue growth.
• Support bid responses, RFPs, and customized solution design for key enterprise accounts.
• Enable sales teams through product training, collateral, and solution messaging.

4. Customer & Stakeholder Engagement

• Engage directly with enterprise customers to understand needs, pain points, and solution requirements.
• Act as a bridge between technical teams and commercial teams to ensure product-market fit.
• Collaborate with internal stakeholders across network, IT, finance, legal, and marketing.

5. Market Intelligence & Innovation

• Monitor telecom, ICT, and enterprise technology trends including cloud, SD-WAN, IoT, cybersecurity, and digital transformation.
• Conduct competitive analysis to identify differentiation opportunities.
• Drive innovation initiatives for next-generation enterprise solutions.

6. Performance Management & Analytics

• Track key product KPIs such as revenue growth, adoption rates, churn, margin, and customer satisfaction.
• Use data analytics to identify opportunities for improvement and expansion.
• Prepare product performance reports and strategic recommendations for leadership.

Qualifications

Education

• Bachelor’s degree in Business, Engineering, Information Technology, or related field.
• MBA or relevant postgraduate degree is an advantage.

Experience

• 5–10+ years of experience in product management, preferably in telecommunications, ICT, or enterprise technology.
• Strong background in enterprise solutions such as connectivity, managed services, cloud, or digital infrastructure.
• Proven experience in launching and scaling B2B or enterprise products.