New Product Introduction Sr. Manager

Our client, a leading global organization, is seeking a Senior Manager for New Product Introduction (NPI) to join their cross-functional innovation and product competency team in Manila. This role acts as a strategic extension of global business units—including Supply Chain, Commercial, and Marketing—with a primary focus on owning and managing end-to-end data processes for various product introductions across international territories.

Key Responsibilities

Strategic Leadership & Governance

• Framework Development: Define and implement material master data governance frameworks and policies aligned with established innovation processes.
• Global Alignment: Act as a direct extension of the global competency team, funnelling core policies to the local team to ensure compliance, synergy, and standardized delivery models.
• Compliance & Audit: Ensure strict adherence to internal controls, audit requirements, and global company values.

Operational Management & NPI Oversight

• Master Data Lifecycle: Oversee material creation, extension, change, and deletion processes, specifically for non-finished goods involved in the innovation pipeline.
• Service Excellence: Ensure timely processing of master data requests in line with Service Level Agreements (SLAs) and monitor quality KPIs to implement corrective actions.
• Escalation Management: Serve as the first line of contact for high severity incidents related to SKU and innovation pipeline data.

Team Development & Performance

• Talent Leadership: Lead, mentor, and develop a team of Master Data Analysts and Specialists, conducting performance reviews and identifying training needs.
• Capacity Planning: Manage workload allocation and resource planning, including recruitment and talent retention initiatives.
• Culture Building: Drive employee engagement and foster an inclusive environment characterized by accountability and teamwork.

Stakeholder & Business Partnering

• Cross-Functional Liaison: Act as the main point of contact for Procurement, Planning, Production, Finance, and Logistics teams to mitigate risks related to incomplete master data.
• Executive Communication: Manage the communication of complex issues and root cause analyses with senior management at a global level.

Requirements

Experience & Education

• Education: University Degree or equivalent in Business Administration, Economics, or Finance.
• Leadership Tenure: At least 3–4 years of experience managing people and teams.
• Professional Background: Minimum of 7 years of experience managing complex integrated processes and analyzing data solutions/models.
• Sector Experience: Previous work experience in Data, Supply Chain, or Finance is required.

Technical & Functional Skills

• Expert Capabilities: Advanced proficiency in IT System Landscape and Relationship Management.
• Project Management: Intermediate skills in Project Management, Design Thinking, and Analytical Thinking.
• Language Skills: Fluent written and verbal business communication skills in English.
• Preferred Certifications: A Lean Six Sigma Green Belt or a PMP certificate is considered a very strong advantage.

Core Competencies

• Behavioral Strengths: Insightful and detail-oriented with strong organizational skills.
• Customer Focus: A strong commitment to enhancing customer experience and influencing others through effective networking.
• Agility: Ability to effectively manage multiple deadlines and prioritizations in a high-pressure environment.