Head of B2B E-Commerce

Hello, we’re L’Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

As the Head of B2B e-commerce, you will lead the charge in accelerating our digital transformation for the L'Oréal Partner Shop (LPS), our B2B ecommerce channel in Australia and New Zealand. Reporting into the Digital and eCommerce Director for PPD ANZ, this is a pivotal strategic role where you'll shape the future of our B2B engagement with salons and professional partners, driving both revenue growth and a best-in-class digital experience.

Please note, this is a 10 month maximum term contract.

You Will Be Responsible For

• Driving Strategy and Growth: Develop and execute the annual LPS strategy, creating initiatives that grow revenue, increase market share, and boost platform adoption.
• Enhancing User Experience: Own the platform’s enhancement roadmap, ensuring a seamless and intuitive user journey that improves conversion rates, average order value, and loyalty.
• Boosting Engagement: Formulate robust strategies to maximize LPS usage, ensuring our business partners actively use the platform to support their business goals.
• Leading with Excellence: Manage large-scale digital projects, collaborating with local and global stakeholders, while coaching and developing a high-performing team.

We Are Looking For

You Are a Strategic Leader With a Proven Ability To Drive Digital Transformation And Deliver Commercial Results. You Thrive In a Dynamic Environment And Excel At Translating Business Objectives Into Actionable E-commerce Strategies. We Are Looking For Someone With

• E-Commerce Management: Expertise in building and executing e-commerce strategies to drive business success and online growth.
• Business Acumen: The ability to understand and integrate business and brand strategies to develop tailored joint business plans.
• User Experience (UX): A focus on conceptualizing, designing, and developing user-centered experiences.
• Project Management: Proven skill in planning, executing, and overseeing projects to ensure timely and successful implementation.
• People Development: A commitment to coaching and empowering your team, fostering a culture of high performance and growth.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make concrete difference.

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

At L'Oréal Professional Products Division, we have more than 115 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create as unique experiences in every channel, just as unique as you are. We are the cutting edge.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.