Key Account Manager
Indexed description
Location: Mumbai
JobType: full-time
We are looking for a detail-oriented and proactive professional to support client servicing and execution across digital content and marketing initiatives. This role acts as a key link between clients and internal teams, ensuring smooth coordination, timely delivery, and high-quality outputs. You will manage day-to-day execution, track deliverables, and maintain strong communication across stakeholders while ensuring alignment with client expectations and brand guidelines. Working in a fast-paced, global environment, you will play a critical role in maintaining operational efficiency and delivering seamless digital campaigns and content solutions.
Requirements
Key Responsibilities
- Act as the primary coordination point between clients and internal teams including content, design, video, and tech
- Attend internal and external meetings and capture clear, structured minutes of discussion
- Maintain daily, weekly, and monthly trackers to monitor content progress and deliverables
- Ensure all deliverables meet client brand guidelines and quality standards
- Coordinate with performance marketing and technical teams for campaign execution
- Create standardized reports and dashboards for performance tracking and insights
- Manage task allocation and monitor workflow to ensure timely execution
- Ensure adherence to internal processes and client requirements
- Conduct research on industry trends and document best practices
- Proactively identify bottlenecks and support smooth project execution
- 2+ years of experience in digital marketing, content, or client servicing roles
- Strong communication and stakeholder management skills
- Ability to multitask and manage multiple projects in a deadline-driven environment
- Basic proficiency in MS Office tools, especially Excel, Word, and PowerPoint
- Good understanding of social media platforms and digital ecosystems
- Strong organizational skills with high attention to detail
- Ability to create structured reports, trackers, and documentation
- Proactive mindset with a problem-solving approach
- Experience in digital marketing or social media (preferred)
- Ability to work collaboratively across teams in a fast-paced environment
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