Account Manager

Company Overview

We are a modern global creative and media agency, operating as a social-first, integrated marketing partner. We help brands stay relevant by translating audience insight into strategies that drive measurable business outcomes. Our work is grounded in a deep understanding of how people engage with content, platforms, and brands in a rapidly evolving media landscape.

About the Role: We are looking for an Account Manager to serve as a trusted partner to clients and internal teams, ensuring seamless delivery of integrated marketing initiatives. You will play a key role in managing day-to-day account operations while proactively identifying opportunities to strengthen partnerships and grow the business.

Key Responsibilities:

• Lead day-to-day management of assigned accounts, ensuring projects are delivered on time, on brief, and on budget.
• Live and breathe today’s digital and social consumer, with deep understanding of platform culture (TikTok, Instagram, YouTube, Meta) and how content earns attention organically before paid amplification.
• Translate client business challenges into social-first and integrated strategies that drive brand growth and performance outcomes.
• Partner with Strategy, Creative, Media, and Project Management teams to develop cultural insights, platform-native thinking, and seamless campaign execution.
• Represent the agency confidently, articulating points of view clearly to clients.
• Identify competitive threats and work proactively to protect and grow client business.
• Monitor account health, delivery quality, and performance signals, escalating risks and presenting solutions as needed.
• Develop and deliver high-quality client presentations.
• Contribute to business growth by identifying cross-service opportunities and supporting upsell initiatives.

Qualifications:

• 4–6+ years in a social-first agency, digital agency, or eCommerce environment.
• Background in eCommerce, social commerce, or marketplace ecosystems (e.g., TikTok Shop, Lazada, Shopee) is a strong plus.
• Strong understanding of digital, social, and integrated marketing ecosystems.
• Creative, strategic thinker with a social-first mindset and campaign planning experience.
• Confident communicator with experience presenting to clients and facilitating cross-functional collaboration.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
• Bilingual proficiency in English and Thai is strongly preferred.
• Proactive, solutions-oriented, and able to work independently in a fast-paced environment.
• Acts with integrity, builds trust, and sets high standards of performance.

Work Authorization: Please note that we are unable to provide visa sponsorship for this position. All applicants must currently possess the legal right to work in Thailand.