German-speaking Account Manager | Airbnb Project | Barcelona (Hybrid)
Indexed description
We are seeking a professional German-speaking Account Manager to join the Airbnb project in Barcelona. This role focuses on managing and optimizing a dedicated portfolio of hosts within the hospitality sector, ensuring long-term partnership success and listing excellence.
Key Responsibilities
- Portfolio Management: Act as the primary point of contact for a portfolio of Airbnb hosts, driving engagement and retention.
- Listing Optimization: Provide data-driven insights to help hosts improve their listing performance and quality.
- Relationship Building: Establish strong, consultative relationships with clients to ensure high levels of satisfaction.
- Performance Tracking: Utilize CRM tools (Salesforce) to manage your pipeline and meet growth-related KPIs.
- Language Proficiency: Native or C2-level German and professional English (B2+).
- Professional Experience: 1–2 years of experience in Account Management, Customer Success, or Sales.
- Key Skills: Strong organizational abilities, target-oriented mindset, and excellent communication skills.
- Nice to Have: Previous experience in hospitality or real estate and familiarity with Salesforce.
- Compensation: €30,000 base salary with an annual performance bonus of up to €3,500.
- Work Model: Hybrid working structure (Office + Remote) based at the World Trade Center Barcelona.
- Relocation Support: For candidates moving from abroad, we provide one month of accommodation to assist with your transition.
- Development: Continuous professional training and clear career advancement opportunities.
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