Sales Executive

Location: Graigue, Co Laois

Salary: 35,000 - 40,000 (DOE) + 1,000 bonus+annual healthcare contribution + 2% matching pension contribution

Start Date: ASAP

Remote working on Fridays after probation

The successful Account Manager must be a self-motivated individual who is driven by enhancing customer experiences and has a proven track record in sales. This role requires a self-starter with the confidence and ability to effectively handle customer feedback. This position is full time on site in Citywest Business Campus.

What does my day-to-day look like ?

• Act as the primary internal point of contact for selected customers.
• Develop and sustain strong, long-lasting customer relationships.
• Focus on maintaining and increasing sales by identifying areas for improving customer experience and targeting opportunities, including approving discounts.
• Participate in monthly internal and external sales meetings.
• Ensure timely and successful delivery of solutions according to customer needs and objectives.
• Stay informed about local market conditions and provide feedback on competitor activity in the area.
• Expand the core business within managed accounts.

Liaise with Business Development Team:

• Share relevant customer information for their area.
• Collaborate to secure opportunities.

Offer Product Support to Customers:

• Navigate and understand the product catalog.
• Understand main product groups and their uses.
• Promote all products and upsell accessories.

Update C4C System (CRM):

• Log details of all calls.
• Add contacts to customer accounts.
• Update contacts with product interests.
• Attach useful documents to customer accounts.
• Include details of high-value or large orders.
• Manage sales opportunities to support the sales pipeline.

Requirements for the role:

• Demonstrate strong verbal and written communication skills, ensuring clear and effective interaction with customers and team members.
• Possess experience in delivering customer-focused solutions tailored to meet specific customer needs, ensuring a customer-centric approach in all interactions.
• Proven ability to manage multiple account management projects simultaneously, maintaining a high level of attention to detail and organization.
• Provide support at trade events, assisting in the setup, promotion, and engagement with attendees to enhance the company's presence and outreach.