Strategic Account Manager

Who We're Seeking

We are seeking a staffing industry experienced Strategic Account Executive to work 100% remote. Our Strategic Account Executive will manage and grow strategic MSP/VMS relationships, with a focus on improving customer experience, account retention, and targeted business development. In addition, our Strategic Account Executive interacts and serves as a point of contact with cross-functional members. All aspects of this position impact margin, profit, revenue, retention, and overall service.

About YOU

YOU possess organizational, project management, strategic, interpersonal and management skills. You are known for using your judgement to anticipate and solve problems to maintain a smooth and professional client service delivery experience.

Benefits

• A Competitive Base Salary with lucrative commission plan
• Health, Dental, Vision Benefits - begins 1st of the month after hire date
• 401K match
• Unlimited Time Off Policy – That’s not a typo!
• 9 Company Holidays
• Volunteer Time Off - 12 hours per quarter!
• Virtual & In-person Company Gatherings
• Opportunity to join our Impact Team or Cares Team (teams focus on opportunities to serve our communities and our employees)

Check Out Our Must Haves

• Locum Tenens: 5+ Years of Locum Tenens account management at a production desk level
• Goal Achiever: 3+ Years proven record of accomplishment of and growing MSP/VMS
• Client Service: Proven track record of high client retention and customer service excellence
• Project Management: Led and managed large projects that interfaced directly with MSP/VMS contacts and coordinated with internal resources to fulfill requests
• Education: College degree preferred but not required
• Remote: Demonstrated ability to work efficiently in a fully remote work setting is preferred
• Systems: Experience working in a database (CRM, applicant tracking system, etc.) and solid computer skills (MS Outlook, Teams, Word and Excel)
• Location: Alliance Recruiting Resources staff must reside in one of the following states - CO, GA, FL, KY, MA, MO, MS, NH, TX

Preferred Qualifications

• Experience managing multiple MSP/VMS Locum Tenens relationships
• Procured, negotiated, and secured MSP/VMS service agreements
• Cross-collaborated with production, support, and management levels to service MSP/VMS services

Your Day to Day

Meet assigned gross profit and KPI goals

Build and leverage relationships with key decision makers

Develop existing programs and add new ones

Align business development efforts with sales and recruiting strategy

Build and nurture recruiting team relationships

Manage candidate workflow through acceptance to start date

MSP/VMS onboarding & management

• Oversight of all elements of MSP or VMS programs
• Customer service for assigned clients
• Day-to-day oversight of key workflows on behalf of Client
• Facilitate order management process for MSP clients
• Inputs and manages open orders in MSP/VMS and ATS
• Facilitates name clearance process with client
• Timesheet management & invoicing

About Us

We are ARR Healthcare, which is comprised of Enterprise Medical Recruiting (privately held permanent healthcare staffing company founded in 1990) and Alliance Recruiting Resources (privately held locums healthcare staffing company founded in 2001). We offer a family-oriented atmosphere where the leadership is authentic and truly cares about each employee. We're a moderately sized company, everyone has an impact, hard work is rewarded, and values are lived out. We are one vision, one set of core values, and one company culture with one leadership team supporting all employees. We believe that our success is not just measured by the services that we provide but by the values that guide us in every action we take.

🌟 Be the Change

💡 Do the Right Thing

🏃 Go the Extra Mile

🤝 Treat Others Well

💚 Servant Hearted

To Our Applicants:

We are excited to review your application! If your experience and background align we will reach out to you soon to discuss next steps. Due to an overwhelming amount of interest, not all applicants will receive a response.

ARR Healthcare is an Equal Opportunity Employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All applicants will be considered for employment without attention to race, religion, gender, national origin, sexual orientation, and veteran or disability status.