Xfinity Retail Sales Associate- New Castle
Indexed description
Position: Retail Sales Associate
Compensation
- Aggressive hourly pay plus rich commission
- Expected earnings: $18-35 per hour
- Benefits: Medical, Dental, Vision, 401k, Paid training, Opportunities for promotion
Responsibilities: As a Sales Associate, you will play a crucial role in promoting and selling Xfinity services and products. Your primary responsibilities include:
- Sales:
- Present, promote, and sell Xfinity products/services to existing and prospective customers.
- Utilize effective knowledge to upsell accounts, explain new features, and maximize Gross Profit.
- Execute sales closing techniques consistently to meet and exceed sales targets.
- Customer Service:
- Maintain a courteous and friendly attitude while interacting with customers.
- Build positive relationships with customers to enhance the company's public perception.
- Strive to achieve maximum Net Promoter Scores (NPS) in customer interactions.
- Organization Goals:
- Work well with the team, demonstrating relationship management skills.
- Stay updated on current and emerging communication and entertainment technologies.
- Achieve overall performance goals of the organization.
- Medical, Dental, Vision, 401k
- Paid training
- Opportunities for promotion
- Blufox ESOP (Employee Stock Ownership Program) for select stores
- Automatic compensation increases through the "Blufox Raise Program."
- Blufox "Milestone Program" provides rewards and recognition for hitting sales objectives.
- Annual "Blufox Winners Circle" trip to Mexico for top performers.
- Present, promote, and sell Xfinity products/services effectively.
- Execute sales closing techniques consistently.
- Maintain a positive customer experience and strive for high Net Promoter Scores.
- Work well with the team, stay updated on industry technologies, and achieve overall performance goals.
- High School diploma or equivalent
- 2-5 years of sales experience preferred, not required.
- Wireless/Cable/Retail sales experience preferred, not required.
- Must be able to work nights and weekends, variable schedules, and overtime as necessary.
Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox Raise Program, Blufox Milestone Program, and the Annual Blufox Winners Circle trip to Mexico.
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