Payroll & HR Operations Specialist
Indexed description
Responsibilities
Payroll Administration
- Process and support bi-weekly payroll activities for U.S. and Canadian employees using UKG
- Ensure accuracy of payroll transactions including base pay, bonuses, commissions, deductions, garnishments, and timekeeping data
- Review payroll reports and audit payroll data for accuracy and compliance
- Assist with payroll tax reconciliations and required payroll reporting
- Prepare special payroll calculations including termination pay and adjustments
- Maintain payroll-related employee records and documentation
- Respond to employee payroll questions in a timely and professional manner
- Partner with payroll providers and UKG support to troubleshoot payroll and system-related issues
- Maintain compliance with federal, state, provincial, and local payroll regulations
- Maintain employee data and organizational records within the HRIS system
- Support onboarding activities including new hire paperwork, system setup, orientation coordination, and employee communications
- Assist with recruiting coordination including interview scheduling, candidate communication, and phone screening support
- Respond to general employee questions regarding payroll, benefits, HR policies, and HR systems
- Generate HR and payroll reports for leadership, HR, and Finance
- Support HR process documentation and continuous improvement initiatives
- Assist with annual HR activities such as performance reviews, compensation planning, audits, and compliance reporting
- Identify opportunities to improve workflows, automation, and reporting capabilities within UKG
- Assist with accounts receivable activities including invoice tracking, collections follow-up, and reconciliation support
- Support Finance with payroll reconciliations, reporting, and administrative activities
- Assist with audit preparation and documentation requests
- Support cross-functional operational projects as needed
- Strong attention to detail and accuracy
- Excellent organizational and follow-through skills
- Strong written and verbal communication skills
- Ability to manage confidential information with discretion and professionalism
- Customer-service oriented approach with strong interpersonal skills
- Ability to prioritize and manage multiple responsibilities in a fast-paced environment
- Strong analytical and problem-solving skills
- Intermediate to advanced Microsoft Excel skills
- Bachelor’s degree in Human Resources, Accounting, Business Administration, or related field preferred
- 3+ years of payroll, HR operations, HRIS, or related administrative experience
- Experience processing multi-state payroll required
- Experience with UKG or similar HRIS/payroll platforms strongly preferred
- Experience supporting both HR and Finance functions preferred
- Manufacturing environment experience is a plus
- Accurate and timely payroll processing
- High level of employee service and responsiveness
- Strong HRIS data integrity and reporting accuracy
- Improved utilization and efficiency within UKG
- Effective collaboration between HR and Finance
- Continuous improvement mindset toward processes and automation
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