Shopee
Linkedin · Posted 18d ago
Key Account Management (Merchant Partnerships) – ShopeeFood
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Indexed description
Job Description
- Support the identification of new business opportunities to drive ShopeeFood’s growth and merchant investment.
- Assist in developing and executing merchant growth plans aligned with business objectives.
- Conduct basic competitor analysis and market research to identify trends and opportunities.
- Build and maintain strong working relationships with merchants to support their business performance.
- Proactively engage merchants to understand their needs and provide recommendations to improve sales and visibility on the ShopeeFood platform.
- Support negotiations for campaigns, promotions, and marketing initiatives.
- Assist in curating menu selections for campaigns and platform activations.
- Monitor and analyze merchants’ sales performance and recommend actionable improvements to boost orders and revenue.
- Support the execution of co-funded campaigns, media asset packages, and in-store promotions.
- Work closely with internal teams (Marketing, Operations, Budget & Planning) to ensure smooth campaign execution and a positive merchant experience.
- Bachelor’s degree in any field, preferably but not limited to Business, Commerce, Marketing
- Knowledgeable and passionate about e-commerce, food delivery and partnership
- Effective presentation skills, backed by good business acumen
- Enjoy challenges and remain flexible in a fast-paced entrepreneurial environment
- Proactively engage, influence and collaborate with stakeholders and cross-functional teams
- Innovative problem-solving skills, able to dissect problems and implement solutions accordingly
- Excellent command of English, the ability to converse fluently in other languages (e.g., Bahasa Melayu, Mandarin) to communicate with internal and external stakeholders from diverse backgrounds
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