Medical Receptionist
Indexed description
Over the past 30 years, Southwoods Health has grown from an outpatient surgery center into a comprehensive network of specialists and providers, serving over 40 locations across the Mahoning and Shenango Valleys. We currently have a full-time Receptionist position available within our physician offices.
Schedule:
Weekly rotation between 7:30 AM – 4:00 PM and 8:00 AM – 4:30 PM.
Location:
Primarily in Boardman, with a rotation of coverage between three offices (Austintown, Howland, and Boardman) as needed.
Key Responsibilities:
- Patient Access: Seamlessly manage the registration, check-in, and check-out processes.
- Financial Coordination: Collect co-pays and perform accurate insurance verification.
- Scheduling: Coordinate follow-up appointments and provide clear post-visit instructions.
- Communication: Facilitate telephone triage and ensure provider instructions are delivered accurately.
- Collaboration: Work closely with clinical staff to maintain efficient patient flow and a positive environment.
- Experience: Previous medical receptionist experience is preferred.
- Technical Skills: Proficiency in Microsoft Office and a baseline knowledge of medical terminology.
- Professionalism: Exceptional customer service skills, high attention to detail, and a professional demeanor.
- Team Mindset: Strong problem-solving abilities and a cooperative, team-oriented attitude.
#SWH
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