Automation Support Engineer

Location: Mason, OH

Travel: ~75–90% (project-based)

About the Company

Our client is a global leader in machining technology and automation, specializing in high-precision CNC systems and fully integrated automated machining solutions used across industries like aerospace, automotive, and medical.

Their North American HQ is based in Mason, OH and is known for:

• Exceptional employee retention (many team members and leaders with 15–20+ years tenure)
• A strong, team-oriented culture with long-term career growth
• A modern facility including on-site amenities like a fitness center, café/chef-prepared meals, and complimentary coffee

In addition to a strong base salary, the compensation structure includes:

• Overtime paid at 1.5x over 8 hours in a day
• Profit sharing bonus
• Per diem and full travel coverage (rental cars, expenses, etc.)
• Comprehensive benefits package (multiple healthcare options, 401k + match, PTO, etc.)

Position Overview

The Automation Support Engineer plays a critical role in the installation, startup, and support of fully automated machining systems. These systems integrate CNC machines, industrial robotics, conveyors, vision systems, and material handling equipment.

This is a highly hands-on role, ideal for someone who enjoys being in the field, working directly on equipment, and seeing projects through from installation to customer handoff.

Key Responsibilities

• Support installation and startup of automated machining systems at customer sites
• Perform mechanical and electrical setup, including layout, anchoring, and system integration
• Read and interpret electrical schematics and mechanical drawings
• Assist with wiring, debugging, and system troubleshooting
• Support robot setup, teaching, and system commissioning
• Work directly with customers during installation and acceptance phases
• Provide ongoing troubleshooting and support post-installation

Qualifications

• Associate’s or Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or related field (or equivalent hands-on experience)
• 3+ years of experience in automation, controls, field service, or industrial equipment installation
• Strong electrical and/or mechanical troubleshooting skills
• Ability to read and interpret electrical schematics and mechanical drawings
• Experience with PLCs, robotics (FANUC preferred), or CNC equipment is a plus
• Willingness and ability to travel extensively (75–90%)
• Strong communication skills and ability to work directly with customers

Why This Role

• Hands-on work with complex, high-end automated systems
• Strong earning potential with OT + bonus structure
• Exposure to full project lifecycle (installation, commissioning, customer handoff)
• Opportunity to work with a highly tenured, stable team
• Long-term career growth within a globally recognized company