Commercial Lines Account Manager (Insurance)

Pay: $80,000.00 - $90,000.00 per year

Job description:

Commercial Lines Account Manager

Company: Ensign Partners

Website: https://www.ensignpartners.com/

About Ensign Partners

Ensign Partners brings simplicity to complexity by integrating financial, tax, insurance, legal, and coaching expertise under one roof. Our clients receive one coordinated plan, one trusted team, and a clear path forward that helps them reach new heights as business owners.

We are a values-driven firm built on professionalism, trust, and long-term relationships. Every role at Ensign matters. We believe great client experiences are created through consistency, accuracy, and people who take pride in doing things the right way.

Position Overview

Ensign Partners is seeking an experienced Commercial Lines Account Manager to support and manage client insurance service needs within our insurance division.

This role is responsible for providing proactive, day-to-day client service, managing policy changes and renewals, and supporting the development and maintenance of customized insurance programs for clients. You will serve as a key point of contact for clients, acting as both a resource and liaison to ensure their insurance needs are handled accurately and efficiently.

This is a full-time, in-office position, Monday through Friday. It is ideal for someone who values organization, responsiveness, and delivering a high level of client service in a professional environment.

Key Responsibilities

• Provide proactive client service by responding to inquiries and resolving issues in a timely and professional manner
• Manage communications related to new business quotes, renewals, policy changes, audits, and billing
• Prepare applications, proposals, and related materials for both new and existing business
• Understand client exposures, including complex and specialty product lines, and support appropriate coverage recommendations
• Organize and prioritize workflows for assigned book(s) of business to ensure deadlines are met
• Serve as a trusted point of contact and liaison for client insurance needs
• Support Agent Owners and internal team members to help retain and grow client relationships
• Maintain accurate and up-to-date information within agency management systems
• Assist with administrative tasks, marketing projects, and overall client management processes
• Collaborate with sales professionals to review client exposures, loss experience, and current coverage on a regular basis

Qualifications

• 3–5 years of professional experience in Commercial Lines insurance service required
• Experience managing a generalist book of business preferred
• Active Property & Casualty Insurance License required
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Strong analytical, judgment, and decision-making abilities
• Ability to manage multiple priorities in a fast-paced, professional environment
• Proficiency in Microsoft Office Suite
• Experience with Applied Epic or similar agency management systems preferred

Core Values You Embody at Ensign Partners

Enjoy the Journey: You bring steadiness, positivity, and professionalism to your work.

Move the Cheese: You anticipate needs and adapt as processes evolve.

Be Your Best: You care deeply about accuracy, presentation, and follow-through.

Aim to Win: You take ownership and see tasks through without constant oversight.

Raise the Bar: High standards come naturally to you.

Keep Your Word: You do what you say you will do, every time.

Stronger as One: You collaborate well and understand your role supports the whole team.

Why Join Ensign Partners

Ensign Partners is intentional about building a workplace where people are trusted, supported, and held to high standards. This role is essential to delivering the consistent, high-quality experience our clients expect.

Joining Ensign means:

• Being part of a mission-driven, people-first firm
• Working in a professional, organized, and collaborative environment
• Having clear expectations and the ability to take pride in your work
• Contributing meaningfully to a growing, respected organization

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person