IT Project Manager / Business Analyst
Indexed description
About The Role
The Jewish Federation of Detroit is strengthening delivery discipline across technology and business initiatives, with a growing focus on enterprise system implementation and transformation (e.g., CRM, ERP, data and reporting platforms).
The IT Project Manager / Business Analyst plays a critical role in ensuring projects—particularly enterprise system initiatives—are clearly defined, well-governed, and delivered with accountability.
This role sits at the intersection of project execution and business analysis. The Project Manager / Business Analyst will lead planning, coordination, and delivery of cross-functional enterprise initiatives, while translating business needs into clear requirements and actionable work plans.
This is a hands-on role focused on execution, clarity, and results—bringing structure and discipline to complex implementations that impact the broader organization.
Responsibilities: Project Management
- Lead planning and execution of enterprise system implementations and enhancements (e.g., CRM, ERP, integrations, reporting platforms) from initiation through delivery
- Develop and maintain detailed project plans, timelines, milestones, and interdependencies across business and technical teams
- Drive coordination across internal stakeholders, external vendors, and implementation partners
- Facilitate project status meetings and provide clear communication on progress, risks, dependencies, and decisions
- Ensure scope, schedule, and resource expectations are defined, aligned, and actively managed
- Identify, escalate, and help resolve risks and issues with recommended options and trade-offs
- Partner with business stakeholders to understand needs, pain points, and objectives—particularly in the context of process transformation enabled by enterprise systems
- Document clear business and functional requirements to support system configuration, integration, and reporting
- Translate business needs into user stories, workflows, data requirements, and process definitions
- Support gap analysis between current state and future state system capabilities
- Validate requirements through stakeholder review and formal sign-off
- Ensure solutions align with business goals, operational realities, and system capabilities
- Establish and follow standard project management practices and documentation
- Support intake, prioritization, and sequencing of work
- Maintain project artifacts (charters, plans, requirements, status reports)
- Promote accountability, ownership, and decision clarity across teams
- Serve as a trusted partner to IT, Finance, Marketing, HR, and Operations
- Coordinate across vendors, consultants, and internal teams
- Ensure communication is timely, accurate, and audience-appropriate
- Bachelor’s degree in business, Information Systems, Project Management, or a related field
- 5+ years of experience in project management, business analysis, or related roles
- Demonstrated experience supporting or leading enterprise system implementations (e.g., CRM, ERP, data/reporting platforms)
- Strong ability to document requirements, workflows, and business processes
- Experience working across cross-functional teams and managing multiple stakeholders
- Excellent communication, organization, and problem-solving skills
- Ability to manage multiple priorities and deliver in a structured, deadline-driven environment
- Project Management Professional (PMP) certification preferred
- Familiarity with formal project management methodologies (Agile, Waterfall, hybrid)
- Experience working with executive and senior leadership stakeholders
- Experience working with Microsoft Dynamics 365, Power BI, or similar enterprise platforms
- Exposure to data and reporting initiatives, including requirements for analytics and dashboards
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