Commercial Producer

Who We Are

Hibbs-Hallmark & Co. Insurance is a diversified risk management company providing a complete portfolio of services including custom-designed traditional insurance and self-insurance programs, loss control, and claims administration. Our ability to be innovators in the industry has enabled us to become one of the largest risk management firms in the Southwest, with offices in Tyler, Dallas, Forney, Austin, Houston, and San Antonio. We will continue to work hard to earn business and provide our clients with the highest possible level of service and expertise. www.hibbshallmark.com

Structure and Ownership

With roots back to the 1800s, Hibbs-Hallmark & Co. Insurance was the founding entity for Heartland Security Insurance Group in 2001. Heartland is comprised of eight different insurance and risk management businesses, providing products and services globally. Each of the companies offers solutions to distinct client groups in the federal, state, and private sectors. The organization has been under continuous private family ownership for 50 years. Today, it has over 60 stockholders as well as ESOP ownership. In addition to providing an important retirement benefit to associates, the ESOP assures that everyone in the organization has a vested interest in providing the very highest level of service to the client.

Commitment to the Community

Hibbs-Hallmark & Co. Insurance, and the parent organization, Heartland Security Insurance Group, have a long history of philanthropy to the local, national, and international communities.

Licensing

Hibbs-Hallmark & Co. Insurance is licensed in all fifty (50) states.

Commercial Insurance Sales Producer

Primary Responsibility

To solicit new business accounts and maintain existing commercial accounts to enhance agency profitability in accordance with the objectives set forth in agency business plan and agency policies and procedures.

Essential Functions & Responsibilities

• Solicit new commercial accounts in order to meet new business production goals set forth annually by the Sales Manager.
• Follow agency directives and develop a profitable book of business.
• Maintenance of existing customers by providing an excellent level of customer service.
• Stay informed of industry developments through review of trade press and by attending company training and sales meetings.
• Promote the agency and insurance industry in the community.
• Pursue a program for personal and professional development. Perform other specific duties and projects as assigned by Sales Manager.
• Improve Insurance Company relationships through company contacts. Serve clients as a trusted advisor and provide insurance counsel as appropriate or as required by client.
• Perform other specific duties and projects as assigned by Sales Manager.
• Quotation of New or Renewal Business – To make sure we utilize our qualified staff in the process of quoting new and renewal business.
• Customer Service - To make sure we use our qualified staff to assist in handling customer service issues

New Business Credit Procedures: The Account Executive is 100% responsible for collecting the initial premium on the account. Initial premium is defined as either the entire premium if paid annually or the deposit premium and signed premium finance note. The premium must be collected prior to binding. The only exception to this is a signed authorization to do so by the President. Payment is due by the effective date of the policy. A.N.O.C. will be issued if payment has not been received within 15 days. The only exception to this is a signed authorization by HHC’s President.

Renewal Credit Procedures: The Account Executive is 100% responsible for obtaining the annual premium or the deposit and signed premium finance note for all renewals. These funds should be Binder-billed 15 days prior to inception. The Binder-billing payment is due on the effective date. A.N.O.C. will be issued if the premiums are not collected within 15 days. The only exception to this is a signed authorization to do so by the President of HHC.

No renewal will be granted to a customer with a past due balance. The only exception to this is a signed authorization to do so by the President of HHC.

Surplus Line Coverages: No surplus lines coverages will be bound without the collection of premium! If the Account Executive should do so he is 100% responsible for any bad debts incurred.

Quotation of New or Renewal Business: In a quotation it is mandatory that a HHC credit document be attached showing the annual premium amount/or deposit for premium financed policies. The HHC credit procedures should be discussed as part of the quote.

Endorsements, Installments & Reports – All endorsement, installment, and reporting premiums are due upon receipt by the insured. The accounting department is responsible for collection of these premiums and a N.O.C. will be issued after 15 days if payment is not received. The only exception to this is a signed authorization to do so by the President of HHC, at which time the Account Executive becomes 100% responsible for collection of these premiums.

Responsibility of Bad Debts: The Account Executive is 100% responsible for bad debts in reference to deposit or annual premiums on both renewal and new business and for any bad debts due to deviations from defined HHC credit procedures. The Accounting department is responsible for collection of all accounts receivable and no Account Executive has the authority to extend coverage without the written authorization of HHC’s president. All exceptions require an expected payment date. A N.O.C. will be issued if payment has not been received by that date.

Required Qualifications

• High School Diploma
• At least 5 years of sales experience
• High degree of self-discipline and motivation.
• Excellent communication skills both oral and written.
• Technical education (CIC, CPCU, company courses) helpful and willingness to continue education essential.
• Well-groomed and neat appearance essential.
• Holds required and appropriate insurance agent’s license.
• Above average organizational and time management skills.
• Must be licensed driver in compliance with agency’s requirement regarding motor vehicle record.

Preferred Qualifications

• College Degree in Risk Management and Insurance, Business or related field.
• Holds a CIC or CPCU designation
• Knowledge, Skills & Abilities
• Knowledge of employee benefits sales techniques.
• Ability to multi-task multiple priorities.
• Proficient in Microsoft Office Suite of products.
• Ability to work well with others.