National Key Account Manager

This role is part of the Swiss affiliate of a leading global biopharmaceutical organization, operating at scale across major international markets. The company has a strong commercial and scientific footprint and is widely recognized for its robust, innovation-driven research pipeline and recent advances in several high-growth therapeutic areas, including cardiometabolic health, neuroscience, oncology, and immunology.

With a collaborative, patient-focused culture and multiple product launches planned, the organization offers a dynamic environment where individuals can contribute meaningfully to the future of healthcare and medical innovation. To strengthen our team, we are looking for a

(Senior) National Key Account Manager – Health Insurances.

POSITION PURPOSE

• Proactively developing and maintaining robust and sustainable relationships with external key stakeholders in the health insurance landscape building preferred-partner relationships
• Proactively identifying customer needs and subsequently creating and implementing autonomously projects for optimal positioning of individual brands, serving as a single point of contact for each relevant account.
• Responsibility for and ownership of processes and internal operations for KVV71 management
• Member of all relevant product brand teams, working across portfolio.

KEY RESPONSIBILTIES & ACCOUNTABILTIES

Account & Access Management

• Hybrid role with the goal of maximizing access to products by establishing long-term relationships with key external decision makers, whilst owning internal KVV71 management and contribution to product-tailored access strategies.
• Strategic key account management of identified key customers through effective market and healthcare environment analysis; identify and leverage customers’ needs.
• Anticipate changes and trends in the healthcare environment and adapt strategy and operations accordingly. Identify and lift potential business barriers, develop new business opportunities.
• Proactively lead processes on development and implementation of alternative access pathways with public and private health insurances (KVG and VVG) improving access at regional or individual level.
• Lead cross-functional teams when developing and executing brand-tailored strategies and operations improving access at regional or individual level.
• Overseeing and owning the holistic operations of KVV 71 internally, from the development and co-creation of Kostengutsprachen and “Olu-Tool-Simulationen”, to the handling of case specific communication with Health insurances, to quality check of invoices and subsequent analytics processes.
• You are developing, finalizing and disseminating deliverables in a pro-active, transparent and inclusive manner in set timeline, generating added value for customers by driving synergies and efficiencies and using available insights to inform the commercialization strategy.
• You are a role model and operate with compliance guidelines, laws, regulations, and company values.

Communication and Teamwork

• Jointly identify, and pro-actively develop and utilize relationships with internal cross-functional overlaps (Medical, Marketing, Sales, Finance, Corporate Affairs) to maximize holistic value to customers.
• Lead cross-functional team to ensure coordinated and consistent communication.

QUALIFICATIONS

Education & background: Higher university degree in business management or health science related disciplines (e.g. health economics, public health, biomedicine, epidemiology, pharmacology, pharmacy, healthcare administration, biostatistics, medicine) with profound professional experience (>5 years) in healthcare industry with customer responsibility.

Skills & Attributes:

• Demonstrates strong diplomatic and interpersonal skills, able to build trust, influence without authority, and align diverse internal and external stakeholders while consistently acting with integrity, respect, and accountability.
• Brings solid experience navigating complex, highly regulated and politically sensitive environments, with strong judgment, attention to compliance, and the ability to drive decisions while managing uncertainty.
• Combines strong business acumen with analytical rigor, capable of interpreting complex data, translating insights into clear recommendations, and supporting evidence-based decision-making.
• Agile and adaptable, with a proven ability to adjust approach and mindset in fast-changing environments, constructively challenge viewpoints, and manage objections to reach sustainable outcomes.
• Demonstrates excellent written and verbal communication skills, with high emotional intelligence and the ability to consider multiple perspectives when working across cultures, functions, and seniority levels.
• Results-oriented self-starter with strong organizational and execution skills, able to prioritize effectively, work under pressure, and deliver in matrix-based, global organizations.
• Collaborative team player who can think and act both strategically and operationally, with a strong commitment to quality, ethics, and long-term impact.

Languages

Fluent in German and English is a must, French a great asset.

Additional Information

Travel: 20% · Possibility to work remotely from home with regular visits in the office.