Premium Dining Strategic Account Manager

About Keeta

Keeta is an independent brand under Meituan, the world’s leading food delivery and local services platform. Guided by the mission "Help Everyone Eat Better, Live Better," Keeta leverages Meituan’s 15 years of deep-rooted technology and operational expertise to lead innovation in global food and grocery on-demand delivery services.

Key Responsibilities

1. Strategic Acquisition & Portfolio Growth: Target and penetrate top-tier restaurant groups. Develop bespoke entry strategies and value propositions to win over strategic brand partners and achieve aggressive expansion targets.
2. C-Level Relationship Management: Establish and nurture deep-rooted partnerships with C-suite executives and key decision-makers. Act as a trusted consultant to align Keeta’s ecosystem with their brand DNA.
3. End-to-End Lifecycle Management: Lead the entire process from initial pitch and complex contract negotiation to seamless onboarding. Ensure every milestone is met with precision and operational excellence.
4. Performance & Operational Excellence: Monitor portfolio operations (service quality, availability, profitability) and provide ongoing strategic consultation. Lead the team to consistently meet or exceed quarterly Key Performance Indicators (KPIs).
5. Data-Driven Strategy: Conduct in-depth business analysis and market mapping. Use data to identify pain points for premium partners and craft ROI-focused delivery solutions that drive brand scale and user stickiness.
6. Cross-Functional Synergy: Partner with Marketing, Logistics, and Product teams to manage promotions, campaign planning, and service iterations. Act as a critical bridge to ensure a 5-star delivery experience for high-end merchants.

Qualifications & Requirements

1. Experience: Minimum 6-8 years of experience in Strategic BD, Account Management, or Consulting, preferably within the F&B, E-commerce, or premium lifestyle sectors. Proven track record of consistently surpassing assigned sales targets and winning high-value strategic accounts.
2. Highly Organized & Methodical: Exceptional project management skills with the ability to coordinate and lead cross-functional teams. You thrive on clear plans, deadlines, and systematic follow-ups.
3. Result-Oriented & Goal-Driven: A "hunter" mindset with an obsession for KPIs. You are highly passionate, energetic, and capable of inspiring others to achieve exceptional results.
4. Problem-Solving Mastery: Above-average ability to navigate complex roadblocks in a competitive environment. You are a solution-provider who finds innovative ways to overcome challenging business barriers.
5. Analytical & Numerical Acumen: Strong data-driven approach to support effective decision-making. Able to translate complex data sets into actionable business insights that influence stakeholders at all levels.
6. Communication & Influence: Exceptional command of professional and fluent English is mandatory to articulate complex concepts and effectively influence C-suite stakeholders with additional languages considered a bonus.

Preferred Qualifications

• Advanced Influence: Exceptional command of professional and fluent English to articulate complex concepts and effectively influence C-suite stakeholders.
• Strategic Mindset: A "hunter" mindset with an obsession for KPIs and a passion for achieving exceptional results.
• Resilience: Demonstrated ability to navigate complex roadblocks and provide innovative solutions in a competitive environment.

Job Highlights

1. Impact: The opportunity to shape Keeta’s premium portfolio from the ground up in the HK market.
2. Challenge: A high-stakes environment where your ability to crack top-tier accounts will be recognized and highly rewarded.
3. Culture: A fast-paced, hardworking, and supportive team that values professional excellence and getting things done.