Account Manager, Velocity (East)
Indexed description
Cary, NC - Hybrid Position (Tuesday, Wednesday, and Friday in office)
Description
The Account Manager is a business, sales, and solutions thought leader at BlueAlly. The Account Manager is accountable for effective and efficient day-to-day client relationship management, and for driving alignment with the BlueAlly Sales resources within their territory. The Account Manager demonstrates a laser-like focus in managing all aspects of the sales cycle to achieve financial results for the BlueAlly team.
Responsibilities
- Attain revenue and gross profit growth targets within their territory.
- Collaborate and coordinate with Sales, Field Solutions Architects, Services Teams and Management to achieve Services goals and attainment of all targets.
- Establish and cultivate a solid working relationship with clients. Lead, collaborate and participate with Sales on client sales calls, services estimates and sales / client strategies with “C” suite level leadership.
- Serve as executive sponsor for services engagements to ensure proper customer and BlueAlly alignment, along with an authoritative escalation path to resolve conflicts and issues quickly.
- Prepare sales forecasts and other projections as required.
- Own and manage client satisfaction and loyalty within your territory. Proactively resolve issues, as necessary.
- Act as subject matter expert on Professional/Managed service Solution offerings and capabilities.
- Bachelor’s degree in business management or a related field or equivalent experience
- Five years of sales experience
- 5 years of sales experience
- Proven sales capabilities
- Strong background in Service Management
- Proven negotiation skills.
- Strong presentation skills
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