Bay Area Account Manager

Impact Property Solutions, founded in 1988 and headquartered in Dallas, TX, is a premier provider of flooring materials and replacement flooring services for over 8,000 rental communities nationwide. Recently expanding through the acquisition of Interior Logic Group’s Property Services division, the company operates across 14+ states and 30 markets, serving multifamily, senior living, and single-family housing sectors. Impact is committed to its "Partner Promise," grounded in the core values of People, Principles, Performance, Partnership, and Priority, which shape its interactions with clients, suppliers, and team members.

The Bay Area Account Manager will oversee client service operations in the Union City, CA, area. This full-time, on-site role involves managing client accounts, fostering positive relationships, and ensuring on-time service delivery for flooring replacement and materials. Key responsibilities include maintaining consistent client communication, addressing service needs effectively, and identifying opportunities for business growth while collaborating with internal teams to meet customer expectations.

• Customer relationship management and client service skills
• Experience in account management and business development
• Strong organizational skills, attention to detail, and ability to meet deadlines
• Excellent written and verbal communication skills
• Proficiency in CRM software and Microsoft Office Suite
• Ability to work independently and on-site in a fast-paced environment
• Knowledge or experience in flooring solutions, construction, or property management is a plus
• Bachelor’s degree in Business, Sales, Marketing, or related field preferred