Sr. Account Manager

•  Ready to become the trusted advisor that shapes how leading organizations leverage technology to drive growth? 
• Want to collaborate with diverse experts across sales, technical, and delivery teams who share your passion for solving complex IT challenges? 
• Want to be part of a leading global software and cloud solutions provider, helping organizations run and optimize their IT environments?   

Practical Information 

Location: Istanbul, Turkey | Reports to: Sales Director | Work Arrangement: Hybrid | Visa Requirements: Valid visa for Turkey | Language Requirements: Fluency in English, both written and spoken 

We're seeking a Senior Account Manager to drive customer growth and build lasting strategic partnerships within the IT solutions landscape. In this role, you'll own key customer relationships, identify emerging business opportunities, and deliver tailored solutions by collaborating closely with sales, technical, and delivery teams to meet customer needs and exceed revenue targets. 

Key Responsibilities 

• Own and grow strategic customer relationships within assigned accounts 
• Act as a trusted advisor and primary commercial point of contact for customers 
• Identify customer business and technology needs and translate them into relevant IT solutions and services 
• Develop account plans and drive sales activities to achieve revenue and growth targets 
• Build and manage a healthy sales pipeline, including forecasting and opportunity tracking 
• Identify upselling and cross-selling opportunities across software, cloud, managed services, and professional services 
• Collaborate closely with internal teams to ensure effective solution design, proposals, and successful delivery 

• Bachelor’s degree in Business Administration, Marketing, IT, Engineering, or a related field 
• Solid experience in account management, sales, or business development within the IT sector with proven track record managing corporate or enterprise customer accounts 
• Proven experience in insurance & banking sector 
• Strong understanding of IT solutions and services, including software licensing, cloud, infrastructure, managed services, or professional services 
• Experience with pipeline management, forecasting, proposals, and contract negotiations 
• Strong communication, presentation, negotiation, and relationship-building skills 
• Customer-focused, commercially minded, and results-oriented approach 

What’s on offer    

Our company benefits vary based on your location, but always include:  

• Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values)     
• A mentor who supports your successful start and is at your side with advice and action     
• President’s Club: Recognition awarded by leadership and your peers     
• Lifelong education: A variety of training and development opportunities     
• Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future     

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.