Account Supervisor (Agency)

Build brands. Drive the work. Grow with us.

Trout Creative Thinking is an independent brand and creative agency founded in

Australia more than 30 years ago. Today, we work across Australia and the United

States, helping organizations build distinctive brands and deliver marketing that drives

real business growth.

In the U.S., Trout partners closely with the Reece Group – one of the world’s leading

plumbing, HVAC, and building products suppliers. While we collaborate deeply with

Reece’s marketing teams, we operate as an external agency, bringing independent

strategy, brand thinking, and creative expertise.

Our Dallas office is the hub for Trout’s U.S. growth. As we expand, we’re looking for an

Account Supervisor to lead day-to-day client work, manage programs, and keep

projects moving – acting as the connector across client, strategy, and creative to

ensure alignment and momentum.

This role reports to the Group Account Director and is ideal for someone with agency

experience who is a strong doer and client leader. Able to build trusted relationships,

understand the business, and apply brand strategy to the work.

Why This Role Is Different

This isn’t a traditional agency role.

• Direct access to senior client stakeholders
• Real influence on the work—not just process
• Ownership of outcomes, not just deliverables

What You’ll Do

Lead Day-to-Day Client Work

• Be the go-to for project management and communication
• Run status meetings and manage follow-ups
• Build strong client relationships
• Develop a strong understanding of the client’s business, industry, and priorities

Drive Projects from Start to Finish

• Manage timelines and workflows
• Ensure work is on brief, on time, and on budget
• Keep work moving – removing blockers and driving progress across teams
• Partner with internal teams and external vendors to deliver smoothly
• Maintain awareness of scope and budget, flagging risks early and ensuring commercially sound delivery

Partner with Strategy + Creative

• Collaborate with strategists and designers
• Ensure all work is grounded in and reinforces the brand strategy
• Contribute ideas to improve the work

Think Beyond Execution

• Act as an extension of the client team
• Identify opportunities to improve the work, process, or outcomes
• Translate performance into clear, actionable insights

What We’re Looking For

• 6–8 years in an agency or brand-side marketing role
• Strong project management and organizational skills
• Confident communicator with clients and internal teams
• Experience working with creative and strategy teams
• Understands and can apply brand strategy to the work
• Commercially aware – understands scope, budget, and delivery

How We Work

• In-office (Addison) ~3 days/week
• Fast-moving, collaborative environment
• High standards and strong team culture
• We take the work seriously, not ourselves
• Daily collaboration with our Australia team

Apply

If you want to own the work and be part of building something, let’s connect. Please

send your resume and portfolio to: [email protected]