Senior Sales Operations Analyst

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you.

This role is responsible for supporting sales and revenue teams through data analysis, reporting, process administration, and operational execution that improves visibility, consistency, and efficiency across the sales lifecycle.

What you'll do

• Support recurring and ad hoc reporting related to pipeline, bookings, forecasting, productivity, and performance metrics.
• Maintain and validate sales data within CRM and related systems to ensure accuracy, completeness, and consistency.
• Assist in the administration of sales processes, including territory alignment, account assignment, quota tracking, and pipeline management.
• Partner cross-functionally to support operational workflows, system updates, and process documentation.
• Analyze trends in sales data and provide insights to support business planning and decision-making.
• Contribute to the preparation of dashboards, presentations, and performance summaries for leadership review.
• Support system enhancements, testing, and user acceptance activities related to sales tools and reporting platforms.
• Document standard operating procedures and ensure adherence to defined processes and controls.
• Perform other duties and responsibilities as required to support business needs.

What you have

• 5 years in related role or experience.
• Progressive experience in sales operations, revenue operations, business analytics, finance, or related analytical role.
• Experience working with CRM systems (e.g., Salesforce or similar) and reporting tools.
• Strong analytical skills with the ability to interpret data and communicate findings clearly.
• Proficiency in Excel or comparable data analysis tools.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience in a SaaS or subscription-based business model.
• Experience with business intelligence tools (e.g., Tableau, Power BI, Looker).
• Familiarity with sales forecasting methodologies and pipeline analytics.
• Experience supporting global or multi-region sales organizations.
• Knowledge of sales compensation processes or territory planning.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected] Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Pay Range$78,000—$92,000 CAD